Help with Constant Contact field mapping to integrateSOLVE
May 3, 2021 7:24 PM
I just upgraded to the Operation Hub Starter so I can integrate the lists from Constant Contact to HubSpot using the field mapping. The Lists in HubSpot are neatly mapped out – data from drop down menus will populate a List.
I assumed I would be able to sync each list in Constant Contact to HubSpot. However, even with the upgrade, it appears I can only sync to one list. Through the chat function, a HS technician suggested I download all contacts from Constant Contact and reference a tag to trigger the correct list the contacts are to join in HubSpot.
The field mapping is a joke!
In Constant Contact, I cannot select list name or tag. I could create a customized field in Constant Contact. However, that would only be a one-way sync to HubSpot.
In HubSpot the field mapping doesn't allow me to select any dropdown menu options from the selected field. I considered creating a new field in HS that is the same customized one in Constant Contact to see if that triggers contacts to go into the correct List in HubSpot. However, this is counterintuitive to the well-thought customization with drop down menus. Plus, it will create duplicate data entry to add the information and I know my admin will make mistakes. I joined HS to avoid duplicate data entry.
Can anyone provide help on how contacts from my lists in HubSpots can seamlessly sync with my lists in Constant Contact? I would be extremely grateful!
Solved! Go to Solution.
May 10, 2021 10:15 PM
I reached out to the internal team and wanted to share the following information:
- Currently, it's possible to set one filter on Constant Contact side and HubSpot side. That said, we aren't able to set fitler with multiple lists. If you'd like to set the filter with list, you will want to create one list for this purpose.
- This integration enables you to sync certain contacts, however, it doesn't sync lists with each other. So for example, if you wanted to create an exact same list between Constant Contacts and HubSpot, this is not possible with this integration.