Google Reviews in Hubspot CRM

ericchatry · ‎Aug 21, 2019

Does anyone know how we could integrate automatically Customer Google Reviews into the contact page ?
There is a zapier for Google Business to Hubpost but I have not tried yet and it works only for new reviews not existing.
Anything on that ?

darynsmith · ‎Aug 22, 2019

Hi @ericchatry

We've done extensive research on this - the API's avaiable for Google Business allow you to pull reviews into a feed with the Google users username, but they do not give you access to their email address or real name due to privacy and security.

The probability that a Google username maps to a HubSpot contact first name / last name or email address is not very high for many industries, but it might work for you. But you will need to custom script this, its not available via Zapier.

Daryn Smith
Chief Strategy Officer
Huble Digital

View solution in original post

darynsmith · ‎Aug 22, 2019

Hi @ericchatry

We've done extensive research on this - the API's avaiable for Google Business allow you to pull reviews into a feed with the Google users username, but they do not give you access to their email address or real name due to privacy and security.

The probability that a Google username maps to a HubSpot contact first name / last name or email address is not very high for many industries, but it might work for you. But you will need to custom script this, its not available via Zapier.

Daryn Smith
Chief Strategy Officer
Huble Digital

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