Getting Invalid Deal Stage in error list - Unable to Sync Deal via

[nilesht]

I am trying to Sync Deal via ECOM Bridge API , but getting below issue:{"portalId": 6701464,

            "storeId": "1",

            "objectType": "DEAL",

            "externalObjectId": "ORD_000000319_1576157784",

            "changedAt": 1576160615907,

            "erroredAt": 1576160616195,

            "type": "INVALID_DEAL_STAGE",

            "details": "Deal stage SyncHadoopHubspotPropertyValue{hubspotPropertyName=dealstage, propertyValue=Checkout Pending, timestamp=1576160615907} is not valid for portal SyncKey{objectType=DEAL, portalId=6701464, settingsId=5468, externalObjectId=1__ORD_000000319_1576157784}",

            "status": "OPEN"

}

API Response Logged:

[2019-12-12 14:23:36] report.DEBUG: 175 {"log:":{"request_method":"PUT","request_uri":"https://api.hubapi.com/extensions/ecomm/v2/sync/messages?hapikey=*********************"}} []
[2019-12-12 14:23:36] report.CRITICAL: 193 {"log:":{"responseCode":204,"responseBody:":"","responseMessage":"No Content"}} []

Could you please provide  help on this?

[jackcoldrick · Accepted solution]

Hi @nilesht,

This error occurs when  a deal update includes a deal stage that is not part of the eCommerce pipeline. Looking at the value you passed in "Checkout Pending"- is not valid. The values must be as follows:

• Checkout Abandoned = checkout_abandoned
• Checkout Pending = checkout_pending
• Checkout Completed = checkout_completed
• Processed = processed,
• Shipped = shipped
• Cancelled = cancelled

I hope this helps,

Jack

[nilesht]

Thanks @jackcoldrick . This solution fixed the issue.