Email integration not working
Feb 6, 2017 4:32 PM
We are trying out HubSpot and it looks great so far but have hit a roadblock.
I am bcc'ing and forwarding emails to my hubspot bcc email (email@example.com) and nothing happens. My assumption is that I can forward relevant emails to the system and the contact will be added (if not there already) and the email logged to the system.
I had assumed that by turning on the email integration with my G Suite account that this might happen automatically. At a minimum if I can forward emails to HS then this really is a game changer for me as we spin up on the product.
I read the online help and I think I'm meeting all the criteria. The domain is through G Suite.
So far the service looks great but this would really make it hum for me. I look forward to your response.