E-mail attachments goes wrong on apple mail.

Huurdokters
Member

Hi Hubspot!

We are a legal company who are very excited about your product. There were new changes on the 30th of august what changed attachment links to real attachments when you send e-mails. We think it is a very good improvement. The only thing is when we send e-mails with attachments and the receiver uses apple mail, the receiver only sees one attachment (also if you attach 5 documents) and no body text.

 

We wonder if there will be a fix for this because ofcourse a lot of our costumers uses apple mail.

 

Thanks already!

 

Your sincerely,

De Huurdokters

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3 Replies 3
edjusten
HubSpot Employee

Hi @Huurdokters  Welcome to the community. This is indeed an issue. I've notified the email dev team, so hopefully we'll gets some action soon. I will let you know when there is a resolution. 

 

Ed 

 

INBOUND 2017 is just around the corner. Find out more at inbound.com or check out the post on the main Community page.


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Huurdokters
Member

Thanks a lot! Is there an approximate time when you think the issue is fixed? Then we know when we can send e-mails to our costumers again. If you don't know, thats fine to. We can then try to fix the problem in an other way.

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Huurdokters
Member

It is fixed! Thank you very much!