Dropdown-Field Values are separated with semicolon, not comma -> Zapier Integration

New Contributor

I have an Dropdown-Field with several values. When it is displayed within a list in the CRM, it is right separated with commas. When I connect HubspotCRM with Zapier to sync new contacts to ActiveCampaign, the Dropdown-Field ist handled with values separated with a semicolon. So, when I want to merge the Dropdown-Field to the TAGS-Field in AC, it won´t work. Any Ideas?


1 Reply 1
HubSpot Employee

Hi @Thorsten  There isn't much we . can do here to change the format of the drop-down list. This may be more of an issue with how Zapier processes and presents the data, or how AC interprets the incoming data. Have you reached out to either vendor for further help? 


Thank you,

Ed Justen

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