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LKelman

3 weeks ago

Participant

Connect more than one whatsapp business to hubspot

SOLVE

Can I connect multipe whatsapp business accounts to my hubspot account so that the sales team can have their own whatsapp number?

Professional
1 Accepted solution
Lucila-Andimol
Solution
Thought Leader | Platinum Partner

3 weeks ago - last edited 3 weeks ago

Thought Leader | Platinum Partner

Connect more than one whatsapp business to hubspot

SOLVE

Hi @LKelman 

Yes, you can connect multiple accounts to the Inbox

just have in mind that the inbox is a shared place for teams.

Here is an article on how to do it.

One things to consider is that once you connect the Whatsapp number to HubSpot

you cannot longer use it from a phone app.

Hope this helps

María Lucila Abal
COO Andimol | Platinum Accredited Partner
HubSpot Expert, Top Community Champion | Hall of Fame IN23&IN24
Certified Trainer (12+ years) | SuperAdmins Bootcamp Instructor

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2 Replies 2
Marketing_Wakaz

a week ago

Participant

Connect more than one whatsapp business to hubspot

SOLVE

I am unable to connect to my WhatsApp number. it says it is already connected

Wakaz_0-1733134955866.png

 

0 Upvotes
Lucila-Andimol
Solution
Thought Leader | Platinum Partner

3 weeks ago - last edited 3 weeks ago

Thought Leader | Platinum Partner

Connect more than one whatsapp business to hubspot

SOLVE

Hi @LKelman 

Yes, you can connect multiple accounts to the Inbox

just have in mind that the inbox is a shared place for teams.

Here is an article on how to do it.

One things to consider is that once you connect the Whatsapp number to HubSpot

you cannot longer use it from a phone app.

Hope this helps

María Lucila Abal
COO Andimol | Platinum Accredited Partner
HubSpot Expert, Top Community Champion | Hall of Fame IN23&IN24
Certified Trainer (12+ years) | SuperAdmins Bootcamp Instructor

Have questions? Get answers:

Get Premium Support

Did my post help answer your question? Mark this as a solution.

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Connect more than one whatsapp business to hubspot
Hi @LKelman  Yes, you can connect multiple accounts to the Inbox just have in mind that the inbox is a shared place for teams. Here is an article on how to do it. One things to cons...
Hi @LKelman  Yes, you can connect multiple accounts to the Inbox just have in mind that the inbox is a shared place for teams. Here is an article on how to do it. One things to cons...
Sales
Dec 2, 2024