Cannot save field mappingSOLVE
Sep 3, 2019 6:19 PM
Hello, I'm seeing this error (see image) when trying to save a custom property mapping (Integration with Salesforce).
The property 'Recruiter' is a picklist field. Any idea why this is happening? Thanks..
Solved! Go to Solution.
Sep 6, 2019 7:11 PM
That error messaging is definitely unclear. We typically encopunter that error when you try to map a HubSpot property that has the type "User" to a Salesforce field. Is that the case here?
If so, mapping HubSpot user type properties is not something currently supported by the Salesforce connector. The workaround would be to use a dropdown select property. If you are mapping to a Salesforce reference field, you can follow the steps here to set that up.
If this is not a HubSpot user type property that you are trying to map, do you mind sending me a private message with your Hub ID, the property you are trying to map and the Salesforce field you are mapping it to so I can investigate further? Thanks!