Just wondering if anyone has suggestions on a solution for us.
We are based in Australia, and are chasing a hubspot app/integration to setup a call dialer.
We have 2 staff sitting in a call centre enviroment, and a list of circa 1000 contacts that we are wanting to contact for retention purposes. Rather than them dial each number manually, it would be great if they could conduct their work, and then if a call is connected then it be connected to their headset. Hoping for call priority cues etc.
The callcenter I'm working at are currently using www.salesys.se which is pretty good, but I'm not sure if they are international or only Scandinavian. But just a little tip when you're looking for a dialer, choose a company which also have predicitive dialing. It's such a good way for your salesmen to get more productive and don't waste time just waiting for clients to answer. It's honestly been a gamechanger for us!
Hi @Ace123 I'm Giles and if you're still looking I can help you find the best dialler for you in Australia. Our company is A/NZ based and we specialise in application selection for our clients. I have a number of diallers I can introduce you to, and experience with dialler - CRM integrations. We use Hubspot for our own CRM. Happy to discuss. Here is my contact information and credentials, please send me an email to discuss: https://greatoutcomes.co.nz/nz-assist-new-dialler/ https://greatoutcomes.co.nz/contact-us/ Giles
Hi @Ace123, My name is Ken and I'm happy I was to came cross this convo. Honestly, I was so excited to tell you about Aloware and all the things it can give you, including Integrations to different CRMs, so happen that we're still working it out to offer it all over the globe (Including Australia). But no worries, I got this convo in mind and will keep you posted.
I will highly recommend checking the explanatory videos on both integrations info (attached on the links) to understand more on what does integrations do along with HubSpot.
P.s Both offer free trials that as well can allow you to test them further.
Please let us know how did they work or not for you. Or if you find another integration that helps you with your goal. It will be amazing to hear from you soon.
I have some news to share with you. I managed to find this article where it says that Ring.io it does support calls from and to Australia. Bear in mind that their platform considers all calls outside of the US and Canada as international. Please find more information about per minute call pricing: https://support.ring.io/hc/en-us/articles/204341950
If you are interested they please feel free to contact them for extra information on prices on usage volume, users minimum, etc.