Nov 30, 2021 4:22 AM
We developed an app to enrich company and contact data (GDPR compliant) and are waiting for months now in the queue. We started with position 120, have been at position 70, then thrown back to 120 again.
once on position 16, thrown back to position 21. Now waiting at 21 for more than a week.
Once we answered some questions from Rima, ping her/him but did not get any reply.
Can somebody please help.
Thanks a lot
Dec 1, 2021 5:56 AM
Thank you for reaching out.
Would you mind sending me a DM with:
- Name of the app
- Email address of the user who did the request
I'll then contact the team so we can have a look
Dec 1, 2021 6:07 AM
Got confirmation with my colleague that you were in touch with them and confirmed that someone would follow up with you directly!
Dec 6, 2021 10:42 AM - last edited on Dec 7, 2021 5:59 AM by TiphaineCuisset
its almost a week ago and nobody followed up yet.
Can you please doublecheck, that we be great, Our client are complaining about the listing takes so long.
Dec 7, 2021 6:01 AM
Thank you for your reply.
I just checked with the team and received confirmation you should have received an email yesterday evening regarding the app - I'd invite you to stay in contact with them with any further questions as they will be better able to help here
Dec 6, 2021 10:46 AM - last edited on Dec 7, 2021 5:59 AM by TiphaineCuisset
and in case the information you requested did not reach you:
my Hubspot Id: 4513992
e-mail is xx and xx