Sales Integrations

EMacNeille
Member

Able to prevent Salesforce Leads with an Email from Syncing to Hubspot?

SOLVE

In the documentation here: https://knowledge.hubspot.com/salesforce/manage-your-salesforce-integration-settings

 

It seems that the only way a Salesforce Lead will not sync to HubSpot is if it doesn't have a valid email address.

 

Is there some other way to prevent the sync, for example some type of inclusion list similar to waht we have on th HubSpot side?

 

This is causing major issues for us because HubSpot charges per Contact and not all Leads in Salesforce need to be Contacts in HubSpot

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1 Accepted solution
webdew
Solution
Guide | Diamond Partner
Guide | Diamond Partner

Able to prevent Salesforce Leads with an Email from Syncing to Hubspot?

SOLVE

Hi @EMacNeille ,

I don't see any functionality like inclusion list where you can limit your lead sync from SF to HS. But that you are saying that HS is charging per contacts, then HubSpot charges you for only Marketing Contacts not all contacts. According to this article here, on enterprsie level, you can have 10,000 marketing contacts and 15 million non-marketing contacts. And these marketing contacts you can manage, like set them to non-marketing when you think you need to to send any marketing emails now. Check , how you canet the contacts as marketing: Set contacts as marketing (hubspot.com)

Hope this helps!
If we were able to answer your query, kindly help the community by marking it as a solution.
Thanks and Regards.

View solution in original post

0 Upvotes
1 Reply 1
webdew
Solution
Guide | Diamond Partner
Guide | Diamond Partner

Able to prevent Salesforce Leads with an Email from Syncing to Hubspot?

SOLVE

Hi @EMacNeille ,

I don't see any functionality like inclusion list where you can limit your lead sync from SF to HS. But that you are saying that HS is charging per contacts, then HubSpot charges you for only Marketing Contacts not all contacts. According to this article here, on enterprsie level, you can have 10,000 marketing contacts and 15 million non-marketing contacts. And these marketing contacts you can manage, like set them to non-marketing when you think you need to to send any marketing emails now. Check , how you canet the contacts as marketing: Set contacts as marketing (hubspot.com)

Hope this helps!
If we were able to answer your query, kindly help the community by marking it as a solution.
Thanks and Regards.

0 Upvotes