Sales Hub Tools

Sanna_E
Participant

(workaround) Meetings - Choosing country code on phone field

SOLVE

We need visitors to choose their country code when submitting the meetings form like they can on regular forms. It needs to be mandatory since many forget to fill it in and we shouldn’t put the time on trying to guess/look at IP/ phone number.

meeting.jpg

2 Accepted solutions
MFrankJohnson
Solution
Thought Leader

(workaround) Meetings - Choosing country code on phone field

SOLVE

Q: How to make Country Code on phone fields mandatory?

 

Short A: Not built-in HubSpot functionality. 

 

Longer A:

If country code is uber important for your use case, have you considered making a separate custom contact property a mandatory field (e.g., 'Country Code Mandatory')?

 

You could easily make it a dropdown and even limit the list (if desired).

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


Frank on LinkedIn

HubSpot's Hiring World-Wide!

View solution in original post

0 Upvotes
TiphaineCuisset
Solution
Community Manager
Community Manager

(workaround) Meetings - Choosing country code on phone field

SOLVE

Hi everyone

 

Thank you for your feedback

 

While not everyone may see this as a solution, the post from Frank has been resurfaced to explain what is the current state in HubSpot for this, and to give a workaround to this issue at the moment. I have updated the title so it's clearer for our users.

 

I understand how a native country code in the meetings tool could be useful for our users. I recommend upvoting this Idea in our Ideas Forum regarding this and give it a comment. You can also subscribe to the idea (Options > Subscribe) to get notified if the status changes. The Ideas Forum is regulary monitored by the Product Team and you can learn more about its process here

 

Thank you

Best

Tiphaine


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View solution in original post

0 Upvotes
8 Replies 8
TiphaineCuisset
Solution
Community Manager
Community Manager

(workaround) Meetings - Choosing country code on phone field

SOLVE

Hi everyone

 

Thank you for your feedback

 

While not everyone may see this as a solution, the post from Frank has been resurfaced to explain what is the current state in HubSpot for this, and to give a workaround to this issue at the moment. I have updated the title so it's clearer for our users.

 

I understand how a native country code in the meetings tool could be useful for our users. I recommend upvoting this Idea in our Ideas Forum regarding this and give it a comment. You can also subscribe to the idea (Options > Subscribe) to get notified if the status changes. The Ideas Forum is regulary monitored by the Product Team and you can learn more about its process here

 

Thank you

Best

Tiphaine


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


0 Upvotes
JElcombe
Participant

(workaround) Meetings - Choosing country code on phone field

SOLVE

Yes we still need a true solution for this please, not a work around. Our sms automation is suffering because leads don't put the correct extension before their number.

0 Upvotes
PFarina
Participant

(workaround) Meetings - Choosing country code on phone field

SOLVE

I definitely don't think that this should be marked as "solved" @TiphaineCuisset – as adding a manual country code field only adds friction to the booking process.

However, the country code is already baked into the Hubspot forms. Extending that to meetings would really help us keep our data pure (and remove tedious db housekeeping for team members)

TroyDean
Participant

(workaround) Meetings - Choosing country code on phone field

SOLVE

I agree with @bettinaisabelle here. Country code should be baked into the meetings tool just like it is in forms. Adding a custom property shoul dnot be necessary. Please fix this HubSpot.

0 Upvotes
TiphaineCuisset
Community Manager
Community Manager

(workaround) Meetings - Choosing country code on phone field

SOLVE

Hi @TroyDean 

 

Thank you for reaching out.

 

This is not possible at this stage within HubSpot, I'd recommend upvoting this Idea in our Ideas Forum regarding this. You can also subscribe to the idea (Options > Subscribe) to get notified if the status changes. 

 

Thank you

Best

Tiphaine


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


MFrankJohnson
Solution
Thought Leader

(workaround) Meetings - Choosing country code on phone field

SOLVE

Q: How to make Country Code on phone fields mandatory?

 

Short A: Not built-in HubSpot functionality. 

 

Longer A:

If country code is uber important for your use case, have you considered making a separate custom contact property a mandatory field (e.g., 'Country Code Mandatory')?

 

You could easily make it a dropdown and even limit the list (if desired).

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


Frank on LinkedIn

HubSpot's Hiring World-Wide!

0 Upvotes
bettinaisabelle
Participant

(workaround) Meetings - Choosing country code on phone field

SOLVE

Is it possible to un-accept this as a solution? Because I think it should be possible to turn on the country code field in the meetings link as it is within the form builder when it comes to phone and mobile phone number. If you add another custom field for country code in the meetings link, it will become a new line on the form, which makes it longer and frankly, is quite unnecessary. 

Sanna_E
Participant

(workaround) Meetings - Choosing country code on phone field

SOLVE

Thanks! Will put it as an extra field on the form 🙂