live chat not working with Chrome

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We install live chat via google tag manager last week, it worked fine. But today, suddently, it does not work for Chrome, no chat is shown.  but for Sarafi/Opera, no problem.

 

Please let us know what is the reason ASAP, urgent, thanks. 

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Advisor | Platinum Partner

Hi @Michael1502 

A few questions:

  • Just to double-check, is it Hubspot live chat that you are having issues with?
  • What code did you implement in Google Tag Manager, was it the Hubspot tracking snippet?
  • Can you share a URL where live chat isn't working?

 


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Matthew Shepherd

An Inbound Growth Agency
Platinum HubSpot Partner