link my email to live NOT to hubspot platform

New Contributor

hy guys,

 

i have just added a live chat but i want to receive the email on my email inbox NOT to hubspot.

is that possible

regards,

Ilyass

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Community Manager

Hi @ilyassammor 

 

Apologies for the delay in responding to your inquiry.

Where in HubSpot are you currently receiving the email? Can you share a screenshot?

I'd need to understand where in the portal you are feferring to. 

 

Thank you.

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