is there any way to pipe one chatflow into another?

[ADCallo]

I'm setting up a handful of subdomain specific chatflows, but I'd also like to create a simple chatflow for the top level domain that can effectively act as a router to get people to any of the subdomain chatflows. As best as I can figure, I could clone each subdomain chatflow to the domain chatflow, but then I'd have to make changes to the subdomain chatflow in multiple places, or rework the routing chatflow anytime I make any changes to any of the the subdomain chatflows. 

long story short, is there any way to move a user from one chatflow to another within the chatflow builder?

[BDeRam]

I too need to be able to route chatbots to each other. Creating sections of a much larger chat strategy and being able to pipeline them together makes having a more robust chatflow much more manageable and doable.

[Olivia_Bagnall · Accepted solution]

Hi @ADCallo 🙂 

It is possible to route a chatbot to a livechat but not into another chatbot. In this case you will need to build each bot with the actions and branches you want in full.  I understand it takes more time but this is the only way right now 😕 

Ideally, bots should be different based on a visitor's lifecycle stage and whether they are returning or not. This is also another reason by it's complex to feed one bot into another. 

I love the topc of conversational marketing so if you would like to discuss your chatbot strategy furhter, please don't hesitate to let me know 🙂 Happy to give second opinion!

Olivia Bagnall Inbound Consultant and Project Manager Baskey   o.bagnall@baskey.eu www.baskey.eu Rheingasse 14, 50676 Köln

[ADCallo]

Thanks. This is about what I figured, but I was hoping to be able to create a more modular chatflow within hubspot natively, so that I could more easily re-use smaller chatflow sections.