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KAli76 le Juillet 17, 2024
Hi, When checking an email I've sent to a prospect, I get notified that they've viewed it when it's me. I do not wish to hide my IP address, etc, to resolve this issue as it's a HubSpot problem, not a me problem. There is no option that I can se Lire la suite
0 Mention J'aime
2 Réponses
Au panthéon de la communauté | Partenaire solutions
Juillet 17, 2024 09:37
Hi @KAli76 , These self-open email notifications can be prevented by following these steps: https://knowledge.hubspot.com/connected-email/blo...Lire la suite
Résolues
Jhonmicken le Juillet 16, 2024
Hey Folks! I have just started using the CRM and I am trying to build out my sales process for better results but I am on free CRM so my question right now is, is there any way I can automatically update my lifecycle stages in HubSpot?
1 Mention J'aime
4 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Juillet 16, 2024 11:49
Hi @Jhonmicken , Under Settings > Objects > Contacts > Lifecycle stage, you can specify basic rules for lifecycle stage automation: ...Lire la suite
Résolues
ABrazCosta le Juillet 12, 2024
Hi there, I created a workflow to enroll contacts to a sequence. But I've heard from some HS users that it is no appropriate if I'm using personalization tokens. I tested and it worked, but I am concerned. Is it safe to use a workflow to enroll Lire la suite
0 Mention J'aime
7 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Juillet 13, 2024 01:20
Hi @ABrazCosta , Personalization should work fine. There are however things to keep in mind: Make sure the sequence emails don't contain a...Lire la suite
Résolues
McBainKD le Juillet 12, 2024
Hey all, I'm looking to turn a custom property called "Pricing Description" into a list or bulleted items to display instead of a block of test. I'm not sure how to do this but I imagine it has to do with the CMS/CSS Editor for the Quote Tem Lire la suite
1 Mention J'aime
4 Réponses
Solution Acceptée
Guide | Partenaire solutions Gold
Juillet 15, 2024 04:06
Hi Kevin, You can create a Product Rich Text property to format lists. To display this on your quote will require a custom theme and line...Lire la suite
APremi le Juillet 11, 2024
Hi, I'm facing a hiccup is just being able to import Hubspot a CSV which has record IDs for Deals and Contacts in order to associate the Deals and Contacts. I've tried all permutations. My use case goes like this: I have a lot of Deals coming to Lire la suite
0 Mention J'aime
4 Réponses
Membre
Juillet 11, 2024 09:00
This is shown as error: Error handling response: TypeError: Cannot destructure property 'enabled' of 'undefined' as it is undefined. at chrome-...Lire la suite
Résolues
MHarding27 le Juillet 10, 2024
Hi, We work specifically off deals created in our CRM, is there a way for deals we have given a specific property to be the deals that enter the view on prospecting instead of the 'leads' in there currently?
1 Mention J'aime
2 Réponses
Solution Acceptée
Leader d'opinion | Partenaire solutions Platinum
Juillet 10, 2024 07:44
Hey @MHarding27 so the prospecting workspace is a specific pipeline create for LEAD object and this cannot be change. If you want to work ov...Lire la suite
Résolues
MHarding27 le Juillet 10, 2024
Hi, I'm trying to add members of my team to the Prospecting tool. I can't see a way to change this so additional members have the ability to access a dashboard on Prospecting.
1 Mention J'aime
2 Réponses
Solution Acceptée
Leader d'opinion | Partenaire solutions Platinum
Juillet 10, 2024 07:35
Hey @MHarding27 if you want the team to start working on the prospecting tool you need to: - assign a paid seat to those users - turn on the...Lire la suite
SHansson le Juillet 09, 2024
0 Mention J'aime
1 Réponse
Gestionnaire de communauté
Juillet 09, 2024 15:59
Hey @SHansson , welcome to our Community. While HubSpot doesn’t automatically merge deals, you can manually merge them if they are from th...Lire la suite
orobins le Juillet 05, 2024
Has anyone found a way to stop lead object being moved to the 'connected' stage when a contact replies with an out of office email or other automatic reply?
2 Mentions J'aime
1 Réponse
Contributeur de premier rang
Juillet 05, 2024 11:33
Hi @orobins Since we don’t have native capability to handle out-of-office, try other possibilities by creating lead qualification rules will...Lire la suite
Résolues
MariaWL le Juillet 03, 2024
Hi guys, we've begun rolling out the "Leads" object, and I've encountered a challenge that I hope the community can help me solve. When the Lead object was launched in beta, I could have sworn there were properties for "time entered" and "time exi Lire la suite
0 Mention J'aime
2 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Juillet 03, 2024 04:07
Hi @MariaWL , You're correct – these properties currently do not exist. (I'm not sure if they did but either way that doesn't change the statu...Lire la suite
Résolues
KamakshiBhakuni le Juillet 02, 2024
We configured the chabot in our Knowledge base website but the searches were wide and it didnt show up the correct articles, so we were just trying the AI chatbot. The AI chabot does not show realistic content from the knowledge base in couple of ca Lire la suite
1 Mention J'aime
3 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Juillet 03, 2024 00:10
Hi @KamakshiBhakuni , The AI chatbot is still in beta – which means that there are potentially instances when it's working as expected. ...Lire la suite
JParker49 le Juillet 02, 2024
I changed a Enterprise Goal for 2024 Fiscal Year Goal Forecast pipeline from Enterprise to Opportunity and now when I look at the Enterprise team forecasts the month goal numbers are gone. How can I keep the goal revenue for each rep by month when Lire la suite
1 Mention J'aime
1 Réponse
Contributeur de premier rang
Juillet 02, 2024 12:24
Hi @JParker49 HubSpot's goal forecasting tool has a limitation that prevents direct transfer of revenue goals between pipelines when switchi...Lire la suite
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