Hello - I want to add a step to an existing sequence that is finished. Am i able to do this and if so, how would i re-enroll the contacts back into the finished sequence to resume it?
Hi @MTarnovsky ,
Sure, you can edit existing sequences and make changes to them. Contacts who have already completed the steps will not experi...read more
Hi @GoldGorilla ,
You're right - this should be working as per the knowledge base article on the global search: https://knowledge.hubspot.com...read more
I need to create a workflow in which I check three yes/no fields and increment a (4th) number field by one for each yes. I've tried every way I can think of, as well as scouring the web, but for some reason the number field just won't increment (e read more
@AdamJMercer thank you - as I said, I would approach this with a calculation property. Have a look at the documentation and give it a try with the ...read more
Hi Team, We currently have an annual subscription model, and throughout the year additional events may be added. Each added event sales will create a new deal in HubSpot. Is there a way to manage this subscription so that we have one primary de read more
Hi @AMoss4
I see this setup a lot with annual subscriptions that expand mid-year. HubSpot will let you keep one primary deal as the “contract ho...read more
Hi HubSpot Community, I am running into an issue where I cannot create a new Sequence, even though it seems I have all the necessary requirements. Here is my current setup: Portal Plan: Sales Hub Professional. My User Seat: My admi read more
@DKushnir can you ask them to pass on a screenshot of your permissions (like mine)?
If you want to create sequences, you need the edit togg...read more
Hello! I have a sales pro user that has access to multiple pipelines (based on the way our sales process is, she needs access to many but only adds deals to one). We have tried many things and for some reason, HubSpot won't remember the previo read more
Hi @cheymar1776 ,
As far as I know, no, there aren't any specific settings for individual users that would remember a previously selected pipe...read more
It would be fantastic to be able to automatically associate lead activity to primary object, similarly to how you can do so with Contacts, Companies, Deals, and Tickets. Otherwise, you have to manually link the contact every time when logging a cal read more
Hi @RGuerraAlves ,
The best place for these kinds of requests is the ideas section, which monitored by the product team: https://community.hu...read more
Hi there I'm looking at how to get a deal to move automatically between deal stages based on estimated deal closing date. This would be for licence renewal deals, so for example I'd set an estimated deal closing date of 1st December 2026 and dea read more
Hi @arrcle
Your setup works nicely with HubSpot’s native workflows. Deals can move through those renewal stages automatically as long as the est...read more
I can't delete aa template that is stuck in the sequence that has been created under a Sales Hub trial and I don't have access to it anymore -> can't remove template from the sequence -> can't delete the template. I don't know what to do a read more
I am trying to move product categories and line items from current-rms.com to hubspot using APIs. Current-rms.com offers product categories example: Category: Lighting (hubspot doesn't offer this) Line Item: Drop Light Fixture (Hubspot has read more
Hi all My users have issue when they do multiple edits in forecast report. They get message that some of the edits weren't saved. I have checked that users has all access to these fields etc. This is problem that we are facing for a while. B read more
Hi @JChmielak ,
In these scenarios, it's typically worth checking whether it's a browser issue – clearing cache/cookies, disabling extensions,...read more