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JABraze on July 02, 2022
Quotes tool displays odd message instead of the quote preview
Today our quote building tools on Sales Hub started displaying a snippet of code instead of displaying the quote preview. Instead of a preview of the quote the display is { "status": "error", "message": "You have reached your rate limit.", read more
Reply Enterprise
0 upvote
0 Reply
HSmith78 on June 24, 2022
Syncing Ical with Hubspot Calendar
Hello - Thanks in advance! Is there a direct way to link Ical to the Calendar in HubSpot? If no....what's the best work around to sync Ical to Google Calendar and then Calendar in HubSpot? I'm literally STUCK 🙂 H
Reply
0 upvote
1 Reply
kvonloesecke
Community Manager
June 27, 2022 05:49
Hi @HSmith78 , Thanks for reaching out! Ical is currently not supported by HubSpot, however, I wanted to refer you to this related post...read more
RCornejo on June 23, 2022
Deleted Meetings Link: See Which Contacts Booked a Meeting
If there is a meeting link that was deleted, is there a way to know which contacts booked through that link?
Reply
0 upvote
1 Reply
kvonloesecke
Community Manager
June 24, 2022 11:19
Hi @RCornejo , Thanks for reaching out! Once you have deleted a meeting link from your portal, you will not be able to easily view the c...read more
Solved
LMeier61 on June 23, 2022
Billing frequency and terms on HubSpot Quotes
Our usual billing frequency is annually. But from time to time we also have customers who wants to use the license for 18 months. HubSpot doesn't allow me to save/create quotes with an annual billing frequency and a term not equal to 12 or a mult read more
Reply Deals Sales
0 upvote
4 Replies
Accepted Solution
courtney_hickey
Contributor
June 24, 2022 09:53
Overall notes - I would recommend working via Line Items on the deal record (adding, updating, etc.), then creating a quote. (Do not recommend creati...read more
garyyyyt on June 22, 2022
Google Contacts Syncing
Has anyone solved this issue before? I had once connected Hubspot to a Google account and the sync worked perfectly. But after chaning the Google account address (where the contacts are) I get hit with this error message (attached image). The fi read more
Reply
0 upvote
4 Replies
garyyyyt
Member
June 26, 2022 02:53
There's nothing wrong with the contacts but more of the sync between the Google account I'm trying to sync with and my current HubSpot account. I thi...read more
YoelBen-Avraham on June 22, 2022
Drill Down Sequence Data
If I go to Automations->Sequences I can see the number of Clicks , Opens , Meetings , etc. for all my Sequences. Now if I click on say Meetings , I'll see a list of all the contacts that initiated Meetings as a result of a Sequence. W read more
Reply Professional
0 upvote
1 Reply
kvonloesecke
Community Manager
June 22, 2022 13:27
Hi @YoelBen-Avraham , Thanks for reaching out! When you say interacted with the sequence, are you referring to contacts who replied to a...read more
Solved
ACSolidarityIT on June 21, 2022
Suddenly can't create Tickets. Known issue?
Hi, As of this morning, 21-June-2022 A New Ticket was created successfully yesterday 20-June-2022 Free account. This is the error I am seeing rather than the Form of fields to enter. Same issue occurs from the Sales: Tickets route as the Cus read more
Reply Free
0 upvote
1 Reply
Accepted Solution
ACSolidarityIT
Member
June 21, 2022 07:25
And looks like it was Temporary. Now working for both me and my colleague. Huh. Thanks!
TKennedy on June 17, 2022
Google Meeting Link Always Included
We use the meetings scheduler to schedule phone calls with leads. But the meetings scheduler always includes a Google Meet link which confuses the customers and we've had multiple no shows to phone calls where the client said they were on the Google read more
Reply Free
0 upvote
1 Reply
MiaSrebrnjak
Community Manager
June 21, 2022 03:15
Hi @TKennedy , Thank you for reaching out to the Community! You can change the video conference options if you navigate to Sales > Meet...read more
nataliettix on June 16, 2022
Outlook events are not blocked off on meeting links in HS
When creating events in my outlook calendar, such as Vacation (all day), my Hubspot meeting calendars don't show these times blocked off. All browsers and systems are up to date, and HS settings show the calendar linked (as it blocks off meetings wh read more
Reply Events
0 upvote
1 Reply
PamCotton
Community Manager
June 16, 2022 14:50
Hello @nataliettix , thank you for the information provided, In order for you to have your Outlook App sync with HubSpot, you need to have this ex...read more
Solved
MCabreraBonifaz on June 15, 2022
Having Timed Chat Actions
Hello! I have been working on our chat flow, and one thing our team noticed in the first edition is many users would be led to a different page (the knowledge base articles) and forget or abandon the chat. We found it difficult to collect data bec read more
Reply Chat
0 upvote
2 Replies
Accepted Solution
Kevin-C
Recognized Expert | Partner
June 17, 2022 15:25
Hey @MCabreraBonifaz And thank you @kvonloesecke The approach could be rather simple: Listen for the conversation to start ...read more
squigglebit on June 11, 2022
Reporting on rescheduled calls
I'd like to be able to report on what calls were rescheduled. Currently prospects can book a call with a rep, whilst we can report on sat and not sat meetings it would be useful to report on which weren't sat but then rescheduled. im not sure if read more
Reply Enterprise
0 upvote
3 Replies
squigglebit
Contributor
June 14, 2022 06:11
Calls are booked using the meetings tool though, so if we have a manual input we have no way of knowing it’s a rescheduled call without manually input...read more
Solved
DRamírezSabor on June 09, 2022
deals in Hubspot
Hello there, I'm interested in purchasing, but would like to know if I can have deals, with more than one contact or participant on them, do you deals allow multiple deals and multiple participants on that deal - how the activity log is structured. read more
Reply
0 upvote
1 Reply
Accepted Solution
karstenkoehler
Hall of Famer | Partner
June 09, 2022 21:48
Hi @DRamírezSabor , Yes, you can associate multiple contacts with a deal, see the right sidebar of this example deal below: Hu...read more
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