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awcw on June 12, 2025
How are these "Risks" in the Deals section of the Sales Workspace populated? My team is finding that many of them are incorrect or misleading. I can't find any documentation on how to refine/tailor these risks or even how to turn them off.
0 upvote
1 Reply
Hall of Famer | Partner
June 13, 2025 00:01
Hi @awcw , These risks relate to, comparably broadly, " potential areas of concern to focus on such as a decrease in deal score, uncertainty f...read more
Solved
erlichbachman on June 11, 2025
How would I change the default first action to a call vs. an email after selecting leads in the sales hub workspace leads section? I have made the changes for the guided actions in settings, but when I go to Sales Hub Workspace > Leads > Selec read more
0 upvote
1 Reply
Accepted solution
Recognized Expert | Diamond Partner
June 12, 2025 05:31
Hi @erlichbachman , While the Guided actions can be customised to suggest a specific sequence such as call--> email etc.., the initial outreach...read more
Solved
RTayler on June 10, 2025
Im new to Hubspot and we are evaluating the product for upgrade and support potential and after setting this up, my summary Deal page for each opportunity lost all of its content (below the line on the left). I have found the fields that were read more
0 upvote
2 Replies
Accepted solution
Thought Leader | Platinum Partner
June 10, 2025 07:34
Hey @RTayler someone within the portal must have deleted the card displayed with the properties. You can recreate this through your portal's settin...read more
Solved
DAdler5 on June 05, 2025
Every time I export data from the Deals section it excludes the company field and the contact field. I have tried ticking a few different boxes when selecting what data to export but that info still does not appear. Even when those columns are prese read more
0 upvote
1 Reply
Accepted solution
Recognized Expert | Diamond Partner
June 05, 2025 06:26
Hi @DAdler5 , To include company and contact field when exporting Deals from HubSpot, make sure to click Export > Customize. Under Propertie...read more
Solved
KS90 on June 03, 2025
Hello, I am running into a slight issue. I have created a workflow to make it easier for the sales team to create contacts on the go all at once when they create a new company. Store Owners Name and Email address as properties on the company are read more
0 upvote
2 Replies
Accepted solution
Member
June 03, 2025 14:14
Thanks Frank, Actually gave me an idea. So I did your suggestion with a Branch for if the email is know vs unknown. Then created a seperate work...read more
Solved
Fexxi on June 02, 2025
Hi team, is there a way to automatically update a deal with the MRR once a quote has been created? We have a deal property called "MRR" that's populated by sales at the beginning of the sales process. It's merely an estimate and I would like read more
0 upvote
4 Replies
Accepted solution
Top Contributor | Partner
June 02, 2025 13:12
Hey @Fexxi , Yes, you can automate the update of a deal's Monthly Recurring Revenue (MRR) based on the recurring line items in a quote. Step 1:...read more
Solved
BGunning7 on May 28, 2025
Hi HubSpot Community, I’m customising a quote template and have encountered a persistent black line that I cannot remove, despite extensive attempts using custom CSS. What I’ve Identified: The black line appears near the top of the quote. read more
0 upvote
12 Replies
Accepted solution
Guide | Gold Partner
June 11, 2025 11:28
Hi Bérangère, Thank you for the prompt to share the outcome. We only had the call yesterday and will be finalising things tomorrow hence I've n...read more
Solved
lrn24 on May 28, 2025
Hey all! Hoping someone else has ran into this issue before. We have a sales rep who is suddenly out of office for the next month, so their meeting scheduler is no longer showing availability. There are 29 of their contacts enrolled in various sequ read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 28, 2025 14:28
Hi @lrn24 , I am not aware of any reassignment features in this regard. As far as I know unenrolling/reenrolling is, unfortunately, the best o...read more
Solved
KariAlder on May 27, 2025
I need to mandate that users select a meeting outcome before saving. I did this for Calls over a year ago, but all the recent changes to the navigation make it impossible to find - if it even still exists. Does anyone know? I found the Outcome Types read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
May 27, 2025 23:53
Hi @KariAlder , This is unfortunately not possible at this stage. However, other users have requested this before: https://community.hubspot....read more
Solved
JChmielak on May 27, 2025
Hi I have a problem with the quote. User can get through the quote and request approval. Approver request changes in the quote and after that user cannot open and edit quote anymore users gets error: There was a problem loading your quote. Plea read more
0 upvote
1 Reply
Accepted solution
Top Contributor | Platinum Partner
May 27, 2025 10:36
Hey @JChmielak it seems like the quote is in an odd state. Here are a couple of things to try: 1. Ensure everyone is looking the same quote. ...read more
Solved
Lykhans on May 23, 2025
When we manually create new leads in the Sales Workspace and connect them to a contact, Hubspot creates a duplicate of that lead on the same contact, automatically naming it [contact name] YYYY-MM. Sometimes the lead is assigned to the owner of the read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 23, 2025 06:10
Hi @Lykhans , Have you checked your workflows that are creating records – to see whether an automation is creating these leads? ...read more
Solved
CButhelezi on May 23, 2025
1) Are we sync multiple Gmail and other calendars that are not Gmail in HubSpot? 2) And if so, up to how many? 3) And can they all be linked to the Meeting Scheduler ?
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
May 23, 2025 05:36
Hi @CButhelezi , Happy to help here. Generally, you can find instructions to connect one or multiple calendars here: https://knowledge.hubspo...read more
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