How are these "Risks" in the Deals section of the Sales Workspace populated? My team is finding that many of them are incorrect or misleading. I can't find any documentation on how to refine/tailor these risks or even how to turn them off.
Hi @awcw ,
These risks relate to, comparably broadly, " potential areas of concern to focus on such as a decrease in deal score, uncertainty f...read more
How would I change the default first action to a call vs. an email after selecting leads in the sales hub workspace leads section? I have made the changes for the guided actions in settings, but when I go to Sales Hub Workspace > Leads > Selec read more
Hi @erlichbachman , While the Guided actions can be customised to suggest a specific sequence such as call--> email etc.., the initial outreach...read more
Im new to Hubspot and we are evaluating the product for upgrade and support potential and after setting this up, my summary Deal page for each opportunity lost all of its content (below the line on the left). I have found the fields that were read more
Hey @RTayler someone within the portal must have deleted the card displayed with the properties. You can recreate this through your portal's settin...read more
Every time I export data from the Deals section it excludes the company field and the contact field. I have tried ticking a few different boxes when selecting what data to export but that info still does not appear. Even when those columns are prese read more
Hi @DAdler5 , To include company and contact field when exporting Deals from HubSpot, make sure to click Export > Customize. Under Propertie...read more
Hello, I am running into a slight issue. I have created a workflow to make it easier for the sales team to create contacts on the go all at once when they create a new company. Store Owners Name and Email address as properties on the company are read more
Thanks Frank, Actually gave me an idea. So I did your suggestion with a Branch for if the email is know vs unknown. Then created a seperate work...read more
Hi team, is there a way to automatically update a deal with the MRR once a quote has been created? We have a deal property called "MRR" that's populated by sales at the beginning of the sales process. It's merely an estimate and I would like read more
Hey @Fexxi , Yes, you can automate the update of a deal's Monthly Recurring Revenue (MRR) based on the recurring line items in a quote. Step 1:...read more
Hi HubSpot Community, I’m customising a quote template and have encountered a persistent black line that I cannot remove, despite extensive attempts using custom CSS. What I’ve Identified: The black line appears near the top of the quote. read more
Hi Bérangère,
Thank you for the prompt to share the outcome. We only had the call yesterday and will be finalising things tomorrow hence I've n...read more
Hey all! Hoping someone else has ran into this issue before. We have a sales rep who is suddenly out of office for the next month, so their meeting scheduler is no longer showing availability. There are 29 of their contacts enrolled in various sequ read more
Hi @lrn24 ,
I am not aware of any reassignment features in this regard. As far as I know unenrolling/reenrolling is, unfortunately, the best o...read more
I need to mandate that users select a meeting outcome before saving. I did this for Calls over a year ago, but all the recent changes to the navigation make it impossible to find - if it even still exists. Does anyone know? I found the Outcome Types read more
Hi @KariAlder ,
This is unfortunately not possible at this stage. However, other users have requested this before: https://community.hubspot....read more
Hi I have a problem with the quote. User can get through the quote and request approval. Approver request changes in the quote and after that user cannot open and edit quote anymore users gets error: There was a problem loading your quote. Plea read more
Hey @JChmielak it seems like the quote is in an odd state. Here are a couple of things to try:
1. Ensure everyone is looking the same quote. ...read more
When we manually create new leads in the Sales Workspace and connect them to a contact, Hubspot creates a duplicate of that lead on the same contact, automatically naming it [contact name] YYYY-MM. Sometimes the lead is assigned to the owner of the read more
1) Are we sync multiple Gmail and other calendars that are not Gmail in HubSpot? 2) And if so, up to how many? 3) And can they all be linked to the Meeting Scheduler ?
Hi @CButhelezi ,
Happy to help here. Generally, you can find instructions to connect one or multiple calendars here: https://knowledge.hubspo...read more