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Solved
JKrantz on May 17, 2023
One of the questions I am being asked from IT is if we can change the email that Hubspot sends notifications from - tagging posts, workflows, and other 'no reply' type emails. The big concern is spoofing Hubspot emails and getting our users to read more
Accepted Solution
Hall of Famer | Partner
May 18, 2023 01:23
Hi @JKrantz , Unfortunately no, this is not possible. All notifications that relate to record changes can be set up as custom notificati...read more
Solved
amywill01 on March 31, 2022
I have had a few people on our sales team complain about a contact using their meeting link repetitively and wasting their time. Is there a way to block an individual contact from using a meeting link? If not, what's a good way to handle the situati read more
Accepted Solution
Hall of Famer | Partner
March 31, 2022 13:39
Hi @amywill01 , As far as I know, this is not possible. I agree however that this would be a useful feature. There is a related request in the...read more
NEvans1 on December 02, 2021
Hi, I would like to create a custom property for my Deal Product Line Items. After navigating the Deal Line Items screen, I click "Edit Columns". The link to "Create a property" is grayed out. When I hover over the link, it says I don't have permiss read more
0 upvote
3 Replies
Community Manager
December 06, 2021 22:45
Hi @NEvans1 , Ah I see! Thank you for the information. For Free accounts, you are able to create up to 10 custom properties ( Product catalog...read more
DSalesTeam on August 25, 2021
Hi, Today we started having an issue where the contact owner is added to the meeting as an attendee it will not save. It will allow me to add the contact owner as an attendee but upon saving, it has removed the contact owner and only has the con read more
0 upvote
8 Replies
Hall of Famer | Partner
August 26, 2021 10:44
@DSalesTeam , this might simply be a bug then. Are you on a paid subscription and have access to customer support? (purple in-app widget, lower righ...read more
Solved
HtenCate on June 21, 2021
Hello, we are trying out Hubspot CRM and have begun entering Tasks, and attaching them to contacts, companies and deals. However, we have not received any notifications or reminders for any them, and several tasks have gone past due. We are not read more
Accepted Solution
Participant
June 22, 2021 17:47
@karstenkoehler , your advice did the trick! We each disabled our notification settings, saved them (where prompted), and re-enabled them. As of ...read more
Solved
AlbanL on October 19, 2020
Hello, We embedded the meeting widget on our website and, surprisingly, we realized that Hubspot is showing some branding at the bottom, of the iframe. This doesn't appear whenever the meeting page is native to Hubspot's domain. We would like to re read more
3 upvotes
12 Replies
Accepted Solution
Participant
August 01, 2022 09:47
Sorry to dig into the past 2 years after the ticket, but since I had exactly the same problem and since it continue to be difficult to found out how ...read more
Solved
Talzus on August 14, 2017
Hi Guys, I am trying to add my existing signature into Hub Spot. The issue I am facing is that it's quite complex and needs HTML elements adding. However, when I add the HTML elements I am losing the images. Has anyone experience with thes read more
Accepted Solution
Participant
August 22, 2017 06:29
Thank you for the reply. I just rebuilt the code manually and it worked.
Solved
Weldonco on February 28, 2017
The company information auto populates from google, when the company updates their info will this automatically be reflected in the CRM?
0 upvote
1 Reply
Accepted Solution
HubSpot Alumni
March 08, 2017 13:15
Hi @Weldonco , Company information is not pulled directly from Google. Instead, we have compiled a database of publicly available company inf...read more
Solved
montag on February 21, 2017
Hey everyone, hope someone can help me out. Just recently we set up HubSpot and linked it to our outlook service and we are able to send emails out of the HubSpot system, but we are not receiving anything. The only thing we get is that the recei read more
Accepted Solution
HubSpot Employee
February 22, 2017 17:45
HI @montag , as long as your inbox is connected the email replies should be automatically logged in the CRM. More details can be found here: https:...read more
Solved
Peter_MD on February 16, 2017
Hallo, my apology if asking repeated question, but how can one get rid of this "via hscrmemail.com" that shows every time when I as a sales user send email to anyone through HubSpot. I googled some instructions but there are only for marketing acc read more
0 upvote
7 Replies
Accepted Solution
HubSpot Employee
February 17, 2017 09:38
Hello @Peter_MD , Emails will say "via hscrmemail.com" when a Sales user doen't have a Gmail or Outlook 365 account connected, because without...read more
Solved
rbrown on January 22, 2017
Hello All im using the 15min of free calls - but after making like 4 calls for 10-20 seconds each - the systen is now reporting i haved used 9 mins. is this normal ? in Australia - 1 minute is 60 seconds.. maybe in the USA you work on read more
1 upvote
9 Replies
Accepted Solution
HubSpot Alumni
January 23, 2017 14:53
Hi @rbrown , Indeed, you're correct in your assumption - HubSpot Calling rounds up to the minute, so a 20s call would count as 1mn, 1:30mn wou...read more
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