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  • jennysowyrda on March 19, 2019
    36 Replies
    If you are having trouble registering your phone number, please read this post before posting your question. If you are unable to register a phone number with HubSpot, please see this document to verify whether your country number is supp...
    Community Manager
    April 13, 2021 09:15
    Hello @LBattistini , for Italy calls are only available for HubSpot Sales Hub and Service Hub users, as this article explains more : Suppor...
  • Kieranf on September 07, 2021
    1 Replies
    Hi, One of our rebook tools to retain current clients is to offer the existing package before prices go up if book before a certain time e.g. an event. Does anyone know if it is possible to include a pre-defined quote within a sequence? I am g...
    Community Manager
    September 08, 2021 01:13
    Hi @Kieranf Thank you for reaching out. I don't see a way to do that in HubSpot at this stage. However, I want to tag some of our exp...
  • Solved
    JFisher253 on September 02, 2021
    2 Replies
    Im tryign to create a workflow that will send a notfication to sales reps when any of their contacts complete or unenroll from a sequence. Has anyone done something similar?
    September 03, 2021 07:59
    Thank you!
  • Solved
    bcornman on July 13, 2021
    2 Replies
    I recently got hubspot back as a tool from two years ago. I think what I'm about to describe used to be possible but doesn't seem to work anymore. I have a list of random leads from different companies etc so I want to create a code in a random ...
    July 14, 2021 06:40
    Hi Karsten I was playing around with it a little bit after I posted this and I think the filtered view will accomplish what I'm trying to do. Bac...
  • Solved
    AJessen on April 13, 2021
    1 Replies
    If I've created a sequence and some of the contacts have bounced, what is the best way to change the email address and re-enroll them?
    Most Valuable Member
    April 13, 2021 02:21
    Hi @AJessen , You can filter for those bounced contacts in lists or in the contacts home ( Menu > Contacts > Contacts ) by searching...
  • VdeLaat on March 16, 2021
    2 Replies
    If I propose a time to my lead to join a meeting and send him a request via Google Meet, I see that the meeting is properly linked to the account of the lead in Hs. For this I do not use an Hs meeting link, because I propose a time for my lead to me...
    Participant | Diamond Partner
    March 23, 2021 02:27
    Hee @Phil_Vallender @Dan1 @StefaniUAT , did you manage to take a look at @VdeLaat his problem? Thnx in advance!
  • Solved
    natedame on February 01, 2021
    3 Replies
    It's great to be able to send Sequences on weekdays only. But we've found that nobody ever responds to emails on Mondays. Also response rates are up Thursday and typically way up on Friday. Would be far more powerful to specify which days of t...
    February 04, 2021 07:11
    Whoops! Thanks - here's the same posted to the IDEAS forum instead 🙂
  • Solved
    LloydBirch on September 07, 2020
    4 Replies
    So we have deal automation that says "when a deal reaches a certain stage, change the lifecycle stage of the company and all contacts within it to opportunity" This seems to work quite well and removes the need for a person to manually do it (an...
    September 09, 2020 02:29
    Thanks @aragon023 I think you may be right, I never knew there was an option to sync the company and contact lifecycle stages when a company stage ...
  • Solved
    emclean on July 23, 2020
    1 Replies
    I know there is a capability to edit an email template per contact in a scheduled sequence, but is there a capability (or is there a capability in progress) to do a mass template update across all contacts? Why won't any content updates made in the ...
    Top Contributor | Diamond Partner
    July 23, 2020 13:12
    Hi @emclean The new updated sequence will only be updated for folks that are newly enrolled. There are a few things you can do here: 1. Up...
  • Steve2020 on July 09, 2020
    1 Replies
    There doesn't seem to be an easy way to enroll all contacts that were enrolled in sequence A into a new sequence B. If I could generate a list of all contacts from sequence A I could then enroll in B, but I can't figure any way to do this. The ...
    HubSpot Alumni
    July 13, 2020 00:58
    Hi @Steve2020 , Thanks for reachig out. Due to the limited of amount of sequence filters , this is currently not a functionality of the to...
  • Solved
    Louie on June 30, 2020
    2 Replies
    Is the 500 e-mails sent per day via sequencing associated per-user or for the whole team?
    December 24, 2020 14:10
    Is the limit 500/day at 50 per sequence? Can I enroll 500 in a sequence but do it at a rate of 50 per add (10X on day 1)and all would receive the in...
  • htc1 on June 21, 2020
    4 Replies
    I have integrated my Facebook Page Messenger with Hubspot. There are some contacts coming in as an "Unknown Visitor" in the conversation inbox and all the unknown visitors are going into my contact list as blanks/-- in every field. I can all of thei...
    Community Manager
    August 26, 2020 11:34
    Hello @Klaus , I can agree with that since HubSpot will deduplicate a contact based on their email address. If Facebook is not passing a val...
  • Solved
    joneskristie on June 18, 2020
    1 Replies
    I put in a calendar drop (sending a calendar invite blindly to see if the contact accepts). It appears that this is causing them to be unenrolled from the sequence even though they might not have accepted the invitation. Any way around having t...
    Key Advisor | Diamond Partner
    June 18, 2020 14:12
    Hey @joneskristie Try making an active list with the following parameters: >> Contact Property: Now In Sequence = False and &g...
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