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Solved
TMcDonough5 on December 18, 2024
How do I prevent all of my contacts from recieving and error and getting unenrolled when I pause all of my sequences. Over Thanksgiving break I went to actions and paused all sequences so I would not get bombarded with tasks when I returned to work. read more
0 upvote
3 Replies
Accepted solution
Participant | Gold Partner
December 20, 2024 02:51
Hi @TMcDonough5 , When you pause all sequences in HubSpot using the "Pause All" option, it halts the sequence's automated workflows and tasks fo...read more
Solved
KlemenHrovat on December 06, 2024
Hey, I have a challenge with HubSpot Sequences and haven’t found a solution yet. Challenge: Part of email templates in the sequence are personalization tokens. Some of the personalization tokens might be changed in time. When I enroll a conta read more
Accepted solution
Hall of Famer | Partner
December 06, 2024 03:30
Hi @KlemenHrovat , Correct, sequence emails are personalized at the time of scheduling, they don't dynamically reference the token at the time...read more
Solved
SEgeland on November 21, 2024
Outreach makes these claims when providing a comparison between Outreach and HubSpot. However, I know that several of these claims are inaccurate. Can you help me fact-check and provide evidence to challenge these statements? It feels like they may read more
0 upvote
1 Reply
Accepted solution
Key Advisor | Partner
November 21, 2024 05:43
@SEgeland HubSpot and Outreach serve different purposes in the sales and marketing landscape. Kindly go through the articles mentioned below...read more
00444 on October 13, 2024
I am having a problem with a sequence - I already used in past sequences without any problem , what changed now? Delivery has failed to these recipients or groups: example@xxxx.com ognized as a valid sender. The most common reason for this read more
0 upvote
2 Replies
Member
October 13, 2024 06:37
Happened with 450 emails I sent a few hours ago. All of them had the same error and message. All of the emails I sent were to people who I am in co...read more
Solved
Toni2 on September 23, 2024
When I create a new template or sequence my screen jumps making it very hard to do this task. Do you know why this is happening and how I can fix it
1 upvote
2 Replies
Accepted solution
Thought Leader | Platinum Partner
September 25, 2024 10:12
Hi @Toni2 this could be because of unstable internet or needing to clear cache or update your browser. Try to do this, and if it persists...read more
Solved
CORegan on September 20, 2024
Hey all... I have a sequence running where there is an A/B test in both of the first two emails of the sequence. Step 1 is testing different subject lines. In Step 2, half of the emails include an image (a screenshot of our sales deck) and half read more
1 upvote
2 Replies
Accepted solution
Thought Leader | Platinum Partner
September 24, 2024 07:54
Hi @CORegan this is not common and there must have been a bug or issue for this behavior. Given that you are an enterprise user I'd suggest th...read more
Solved
TKhairy on September 19, 2024
Hi, Currently, we're experiencing an issue where, even after receiving a reply, the sequence continues sending emails instead of stopping automatically as expected. According to the documentation, it should stop once a reply is received, so this se read more
0 upvote
1 Reply
Accepted solution
Key Advisor | Partner
September 19, 2024 06:10
Hey @TKhairy Have you checked this setting in your sequence Unenrollment criteria? Please make sure that the default setting to automatically ...read more
Solved
Jenny26 on July 17, 2024
Hi all, Sometimes when our staff uses a sequence to send an email to a lead the email doesn't associate to the Deal record even though the contact receiving the email is associated to the deal. Any ideas on why this is happening? It's causing c read more
1 upvote
3 Replies
Accepted solution
Recognized Expert | Diamond Partner
July 17, 2024 16:08
Hi @Jenny26 , By default sequences only associate with contacts, not deals. I know it's probably a hassle to jump between record types, but yo...read more
Solved
MarketFit on July 02, 2024
Hey Hubspot Gurus, Starting point: I have an existing Sequence, where one of the emails is set to launch automatically. Question: How do I change the email from Automatic to Manual? Thanks
0 upvote
2 Replies
Accepted solution
Member
July 02, 2024 06:35
That's what I suspected, but was hoping for a clever workaround. Thanks for the help.
Solved
NGralla on March 13, 2024
Hallo zusammen, ich stehe in meiner HubSpot Automatisierung vor der nächsten Herausforderung, komme allerdings leider gerade nicht weiter. Wir haben folgenden Ablauf: - Unternehmen (Lead) händisch erstellen - Workflow erstellt automatisch read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
June 19, 2024 02:39
Hallo @NGralla , das Feature ist da 🙂 New Workflow Actions for Associations June 18, 2024 What is it? Admins will...read more
Solved
DRebellon on February 28, 2024
Whenever a contact is merged and we try to unenroll them from a sequence through a workflow, we are getting an error that states "Can't unenroll, because the contact is not enrolled into any sequence". However, we can see in the activity log o read more
0 upvote
1 Reply
Accepted solution
Community Manager
February 29, 2024 04:32
Hi @DRebellon , Thank you for reaching out to the Community! I've been looking into a previous case involving a merged contact being unenr...read more
Solved
KSaleh9 on February 01, 2024
We are currently on Sales Hub Professional - not sure what I want to do is available within that subscription. We use unbounce for a lead forms on the site. The data from unbounce is sent to hubspot via Zapier. So, when a contact fills out a fo read more
Accepted solution
Recognized Expert | Diamond Partner
February 01, 2024 11:13
Hi @KSaleh9 , Some of what you're looking to do should be possible with Sales Pro. Assuming this is an external email to the lead who fil...read more
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