Hey all... I have a sequence running where there is an A/B test in both of the first two emails of the sequence. Step 1 is testing different subject lines. In Step 2, half of the emails include an image (a screenshot of our sales deck) and half read more
Hi @CORegan
this is not common and there must have been a bug or issue for this behavior.
Given that you are an enterprise user I'd suggest th...read more
Hi, Currently, we're experiencing an issue where, even after receiving a reply, the sequence continues sending emails instead of stopping automatically as expected. According to the documentation, it should stop once a reply is received, so this se read more
Hey @TKhairy Have you checked this setting in your sequence Unenrollment criteria? Please make sure that the default setting to automatically ...read more
Hi all, Sometimes when our staff uses a sequence to send an email to a lead the email doesn't associate to the Deal record even though the contact receiving the email is associated to the deal. Any ideas on why this is happening? It's causing c read more
Hi @Jenny26 ,
By default sequences only associate with contacts, not deals. I know it's probably a hassle to jump between record types, but yo...read more
Hey Hubspot Gurus, Starting point: I have an existing Sequence, where one of the emails is set to launch automatically. Question: How do I change the email from Automatic to Manual? Thanks
Hallo zusammen, ich stehe in meiner HubSpot Automatisierung vor der nächsten Herausforderung, komme allerdings leider gerade nicht weiter. Wir haben folgenden Ablauf: - Unternehmen (Lead) händisch erstellen - Workflow erstellt automatisch read more
Whenever a contact is merged and we try to unenroll them from a sequence through a workflow, we are getting an error that states "Can't unenroll, because the contact is not enrolled into any sequence".
However, we can see in the activity log o read more
We are currently on Sales Hub Professional - not sure what I want to do is available within that subscription. We use unbounce for a lead forms on the site. The data from unbounce is sent to hubspot via Zapier. So, when a contact fills out a fo read more
Our team is very interested in focusing on Personalization in Sequences this quarter, as we start to look at outbound prospecting. Our sequences have a section with a placeholder, in which the team should be adding personalization. Can I report on read more
Hi @EMcGrath ,
No, this is unfortunately not possible. HubSpot doesn't have any data report data source that would include placeholders, and u...read more
Currently, sequences have two options for when they will send automated emails: 1) Execute steps on business days only 2) Automated email send window (HH:MM -> HH:MM). It would be helpful to break down that send window by the day to make it m read more
Hi @nlandeene , I hope that you are well! Thank you for your valuable feedback @nlandeene ! For new feature suggestions, I'd recommend first ...read more
Hello, I want to create a sequence that sends an email with a meeting scheduling link to a contact. If the contact doesn't reply or schedule a meeting within 7 days, I want a task to be created for another HubSpot User to follow up with the contact read more
Hello @Jenny26 thank you for posting in our Community.
Currently, the sequences only have tasks. I would recommend creating a workflow that w...read more
Hi- My company uses a non-HubSpot tool to create quotes for customers. When they are generated, they are then sent out from the other system to the customer, but we use the bcc method to capture the email and connect it to the contact's record. Wh read more
Yeah, that won't work, as we're talking about unique quotes for each relevant contact. Linking to one file is simple, but when a sequence is intended...read more