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Solved

JKrantz on May 17, 2023

change notifications from norepley@hubspot.com to company email

One of the questions I am being asked from IT is if we can change the email that Hubspot sends notifications from - tagging posts, workflows, and other 'no reply' type emails. The big concern is spoofing Hubspot emails and getting our users to read more

Reply Admin best practices Email Deliverability Enterprise Notifications Settings

1 upvote

2 Replies

Accepted solution

karstenkoehler

Hall of Famer | Partner

May 18, 2023 01:23

Hi @JKrantz , Unfortunately no, this is not possible. All notifications that relate to record changes can be set up as custom notificati...read more

Solved

CThae on December 05, 2021

Follow up mail

Hello, When a lead fills a HubSpot Form, we automatically send a follow up message to their mail. But it reaches to their promotional inbox, not their primary inbox. So is there any other way to reach their primary email inbox? Kindly shar read more

Reply Email Deliverability

0 upvote

2 Replies

Accepted solution

karstenkoehler

Hall of Famer | Partner

December 06, 2021 00:41

Hi @hubspot13 , Unfortunately this behavior is notoriously hard to change. Similar to SEO, you can only try to pass on as many positive signal...read more

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