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Solved
SamiaMatos on April 03, 2024
Olá. Estou encontrando dificuldades com os anexos nas tarefas. O mesmo se encontra anexado, mas o vendedor não consegue visualizá-lo e quando o vendedor anexa, eu não tenho sucesso na visualização. read more
0 upvote
3 Replies
Accepted Solution
Recognized Expert
April 10, 2024 16:24
hahaha acontece, @SamiaMatos . Que bom que já descobriu. Importante lembrar que as tarefas podem ser criadas dentro de empresas, negóc...read more
Solved
KLallemont on February 13, 2024
Any suggestions on storing the resources I have to help Hubspot users? Right now I have them all on our server, but are users have to dig around to find the resources they want. I would like them all to be available within Hubspot itself so they don read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
February 13, 2024 10:13
Hi @KLallemont , In HubSpot, there is a knowledge base feature: https://knowledge.hubspot.com/knowledge-base/create-and-customize-knowledge-b...read more
Solved
BernardSchut88 on June 23, 2023
I want to send a Sales Document to captured leads who filled in a HubSpot form and got an automated marketing email following from the associated workflow. Currently, I use a link to the Sales Document in this marketing email. When leads click t read more
Accepted Solution
Hall of Famer | Partner
June 23, 2023 07:25
Hi @BernardSchut88 , For the purpose of sharing a direct link to a file, you can use the file manager: https://knowledge.hubspot.com/files/up...read more
chrisbrisson on April 26, 2023
I've got a bone to pick with Documents! Current I can't create a link to share the documents WITHOUT having to add an "Who are you sending this to". I don't want to have to put someone's email in here to get the link. I just want to share t read more
1 upvote
5 Replies
Participant
February 01, 2024 05:50
Hi @chrisbrisson This might help. From what I can determine, you dont need to create a URL link to share a document with a specific contatc, s...read more
Solved
AprilG on March 20, 2023
Hi Community, Is there a way to keep a library of video files in the sales hub, similar to the "documents" feature. We frequently share customer testimonials and would be nice to reference these in reports. I have a sales hub enterprise account. read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
March 21, 2023 01:47
Hi @AprilG , One option, available in Marketing, Service and CMS Hub Professional would be actual HubSpot video: https://knowledge.hubspot.co...read more
JFed on July 06, 2022
How can I remove "let's meet" from a shared document? I don't use HS to schedule meetings due to the lack of customization and don't want someone to try to book via the drop down in a shared doc. I've removed my calender and fully disconnected read more
1 upvote
5 Replies
Member
April 11, 2024 13:42
Remove "let's meet" from shared document
HannahSarsfield on December 08, 2021
Hi, I have just been wrongly notified by Hubspot that a document has been viewed by a contact. I embedded a document link into my email, then put my email address in to view it as a test. It then noticed me that the contact viewed it, but I read more
0 upvote
1 Reply
Community Manager
December 09, 2021 02:17
Thank you for your post @HannahSarsfield . When a document is being marked as "viewed" before your email is actually being sent to them, usua...read more
Solved
Gtwhite21 on July 20, 2021
Is there a way to Link a working Excell or Google Doc to the Document folder so that everyone on my team can easily find the document and work on it together without having to download it - save it - then upload it back into Hubspot?
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
July 21, 2021 00:01
Hi @Gtwhite21 , That's unfortunately not possible. HubSpot supports pdf, pptx, csv, docx and xlsx , the upload of cloud files and online coll...read more
Solved
MKardon on February 05, 2021
My company has 2 brands. When I create a document it shows the default logo of one brand. How can I assign other documents associated with my other brand to show the correct logo? I can't just toggle between default logos, that would not work. A read more
4 upvotes
9 Replies
Accepted Solution
Recognized Expert | Platinum Partner
February 05, 2021 15:59
Hi @MKardon , Happy to help however I can. 1) Would having two portals result in higher subscription fees from Hubspot? Yes, if you nee...read more
Solved
GFarmer3 on December 23, 2020
I am sending emails out with a Hubspot Document to schools in a sequence to individuals that I have added to Hubspot. For some of the schools I am getting 100% viewing rate on the document. The seem to all open it shortly after I send it. At firs read more
1 upvote
3 Replies
Accepted Solution
Key Advisor
December 30, 2020 11:50
Good morning @GFarmer3 ! I would say that your suspicion of firewall or other scanners looking at the attachment is correct and causing the v...read more
Solved
FlorianHendrick on December 11, 2020
Hi, We're using hello-sign to collect e-signatures. Currently our sales reps ask the billing details like address to the customer & put that on the quote. However we we're wondering if we can turn that around and put fields on the form to be read more
1 upvote
3 Replies
Accepted Solution
Most Valuable Member | Diamond Partner
December 11, 2020 20:11
Hi @FlorianHendrick You can absolutely create custom contact fields for this informaiton and add them to specific forms and then populate yo...read more
Ramel on November 05, 2020
I'm re-uploading a PDF brochure to the Documents section. It looks great in the original (left image) file... it looks great when downloading, but the preview (right image) in HubSpot looks horrible with a white streak on the pricing table. Any read more
1 upvote
16 Replies
Member
August 31, 2023 13:35
Hmm, i'm having the same issue, I tried to compress it. It's only 100kbs, and ideas?
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