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NatháliaRomanel on Abril 07, 2025
We're facing a lot of difficulty using the Help Desk integrated with WhatsApp . It's very slow, which is hindering the operation of the support team. Messages take a long time to be sent and loaded. And after the first send we always have to ref Leia mais
2 avaliações positivas
3 Respostas
Participante
Abril 07, 2025 13:09
Thanks but we already tried these items with support and didn't work 😢
Solucionado
markrentschler on Outubro 17, 2024
We have our sales@ Outlook inbox set up to forward all mail to our HubSpot fallback email address, so we can manage messages in the HubSpot inbox. I'd like to automate what is currently a manual process of sorting through the junk to find legiti Leia mais
0 avaliações positivas
2 Respostas
Solução Aceita
Gerente da Comunidade
Outubro 17, 2024 19:26
Hi @markrentschler ! Welcome to the Community-- happy to have you here 😊 I might set this up using the Associated Activity Email body lik...Leia mais
Solucionado
MichaelZumpf on Maio 02, 2024
Hello, we want to integrate the hubspot chatbot into our website. Its task is to convince visitors to subscribe to our newsletter. After requesting the visitor's email address, the chatbot always ends the conversation without jumping to the subs Leia mais
0 avaliações positivas
1 Respostas
Solução Aceita
Especialista reconhecido(a)
Maio 02, 2024 05:24
Hi @MichaelZumpf I just tested this in my portal and the Opt-In step is being skipped as well. I recommend logging a ticket with HubSpot s...Leia mais
Solucionado
hodo on Janeiro 06, 2024
Having source code as an option in both 1-1 and marketing email editors is crucial as it allows us to fully customize our content. This inclusive approach ensures a smoother transition between editing methods and empowers users to tailor their cont Leia mais
0 avaliações positivas
3 Respostas
Solução Aceita
Orientador(a) | Parceiro Platinum
Janeiro 06, 2024 14:02
Hi, @hodo , I'd think that the reason there's no source code in the 1:1 emails is because they are supposed to simulate 1:1 emails from a sta...Leia mais
Solucionado
GailFindlay on Julho 22, 2022
Right now all users can see five Conversations Templates. But unfortunately teh five that anyone can see are the first five ever created in your instance. This isn't useful, as the first templates were potentially tests, or after a couple years, woe Leia mais
4 avaliações positivas
2 Respostas
Solução Aceita
Top colaborador(a) | Parceiro
Julho 22, 2022 18:52
Hi @GailFindlay The number of templates you can have actually depends on the hubspot version you're using, and even more, so does the ability ...Leia mais
Solucionado
RNassar on Junho 30, 2021
Hi Hubspoters! Is there a way (or app) that can help me automate the availability status on my conversations inbox? I'm talk about this one below 👇 We have to manually change the status and would love to find a way to sync it to our Leia mais
0 avaliações positivas
2 Respostas
Solução Aceita
Participante
Junho 30, 2021 09:34
Great reply Karsten. Thank you for researching it as well. I will follow up your recomendation and submit it as an idea 🙂
Solucionado
DSr0 on Março 31, 2021
who is Unknown sender and how it can close conversations? so manager sees notification on conversation but can't find it because it instantly closed by Unknown sender
0 avaliações positivas
3 Respostas
Solução Aceita
Alunos da HubSpot
Abril 01, 2021 18:14
Hello @DSr0 From what I can tell, this is working as designed. Conversation threads can be closed in several ways: Manually click "Close...Leia mais
Solucionado
bencesales on Fevereiro 15, 2021
HubSpot just released an update last Friday, where your Reply/Comment section got larger for some reason. I reached out to HubSpot's support and I found out there's no documentation on how to change it, so here we are. In order to change the siz Leia mais
1 avaliações positivas
2 Respostas
Solução Aceita
Gerente da Comunidade
Fevereiro 16, 2021 05:31
Thank you for sharing @bencesales !
Solucionado
MVukusic on Fevereiro 09, 2021
We have several inboxes (one for each brand) that require different signatures. I've setup company-wide brand signature per inbox using tokens. It works ok when using Conversation/inbox reply. Each agent autmatically gets different signature for eac Leia mais
1 avaliações positivas
2 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Fevereiro 09, 2021 07:14
Hi @MVukusic , The behavior you described is correct, unfortunately. The team signature in the conversation inbox only applies to emails se...Leia mais
Solucionado
Biscaia on Fevereiro 03, 2021
Hey Great people, We are in the process of transitioning from our current CRM into Hubspot and I have a question about the chatbot that seems very basic but for which I have not yet found an answer. I'm asking for the first and last name and assoc Leia mais
1 avaliações positivas
3 Respostas
Solução Aceita
Conselheiro(a) de destaque | Parceiro Elite
Fevereiro 09, 2021 13:31
Thanks @PamCotton . Hello @Biscaia ! @Biscaia , quick clarification. Where are you "checking", or where do you want to check, for an empty n...Leia mais
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