We're facing a lot of difficulty using the Help Desk integrated with WhatsApp . It's very slow, which is hindering the operation of the support team. Messages take a long time to be sent and loaded. And after the first send we always have to ref Leia mais
We have our sales@ Outlook inbox set up to forward all mail to our HubSpot fallback email address, so we can manage messages in the HubSpot inbox. I'd like to automate what is currently a manual process of sorting through the junk to find legiti Leia mais
Hello, we want to integrate the hubspot chatbot into our website. Its task is to convince visitors to subscribe to our newsletter. After requesting the visitor's email address, the chatbot always ends the conversation without jumping to the subs Leia mais
Having source code as an option in both 1-1 and marketing email editors is crucial as it allows us to fully customize our content. This inclusive approach ensures a smoother transition between editing methods and empowers users to tailor their cont Leia mais
Hi, @hodo ,
I'd think that the reason there's no source code in the 1:1 emails is because they are supposed to simulate 1:1 emails from a sta...Leia mais
Right now all users can see five Conversations Templates. But unfortunately teh five that anyone can see are the first five ever created in your instance. This isn't useful, as the first templates were potentially tests, or after a couple years, woe Leia mais
Hi @GailFindlay The number of templates you can have actually depends on the hubspot version you're using, and even more, so does the ability ...Leia mais
Hi Hubspoters! Is there a way (or app) that can help me automate the availability status on my conversations inbox? I'm talk about this one below 👇 We have to manually change the status and would love to find a way to sync it to our Leia mais
who is Unknown sender and how it can close conversations? so manager sees notification on conversation but can't find it because it instantly closed by Unknown sender
HubSpot just released an update last Friday, where your Reply/Comment section got larger for some reason. I reached out to HubSpot's support and I found out there's no documentation on how to change it, so here we are. In order to change the siz Leia mais
We have several inboxes (one for each brand) that require different signatures. I've setup company-wide brand signature per inbox using tokens. It works ok when using Conversation/inbox reply. Each agent autmatically gets different signature for eac Leia mais
Hi @MVukusic ,
The behavior you described is correct, unfortunately. The team signature in the conversation inbox only applies to emails se...Leia mais
Hey Great people, We are in the process of transitioning from our current CRM into Hubspot and I have a question about the chatbot that seems very basic but for which I have not yet found an answer. I'm asking for the first and last name and assoc Leia mais
Thanks @PamCotton . Hello @Biscaia !
@Biscaia , quick clarification. Where are you "checking", or where do you want to check, for an empty n...Leia mais