Having source code as an option in both 1-1 and marketing email editors is crucial as it allows us to fully customize our content. This inclusive approach ensures a smoother transition between editing methods and empowers users to tailor their cont Leia mais

Right now all users can see five Conversations Templates. But unfortunately teh five that anyone can see are the first five ever created in your instance. This isn't useful, as the first templates were potentially tests, or after a couple years, woe Leia mais

I've come across an issue with the HubSpot live chat widget on our website. Device: iPhone OS: iOS 15 (latest) Browser: Safari Specifically, the latest version of Safari has tabs and the address bar positioned at the bottom of the screen. Leia mais

The Send button often just doesn't work when trying to reply to an email. Reloading and refreshing the cache does nothing. I found some old posts with the same problem but nothing to fix it. Previously, I fixed this by using the "pop out" option Leia mais

Hi Hubspoters! Is there a way (or app) that can help me automate the availability status on my conversations inbox? I'm talk about this one below 👇 We have to manually change the status and would love to find a way to sync it to our Leia mais

who is Unknown sender and how it can close conversations? so manager sees notification on conversation but can't find it because it instantly closed by Unknown sender

Quite frequently, we need to send simple tables (copy pasted from Excell or Doc) in our one to one conversations. While we can somehow sacrifice images, our data simply cannot be represented properly witout tables. I fail to find any way to do t Leia mais

HubSpot just released an update last Friday, where your Reply/Comment section got larger for some reason. I reached out to HubSpot's support and I found out there's no documentation on how to change it, so here we are. In order to change the siz Leia mais

We have several inboxes (one for each brand) that require different signatures. I've setup company-wide brand signature per inbox using tokens. It works ok when using Conversation/inbox reply. Each agent autmatically gets different signature for eac Leia mais

Hey Great people, We are in the process of transitioning from our current CRM into Hubspot and I have a question about the chatbot that seems very basic but for which I have not yet found an answer. I'm asking for the first and last name and assoc Leia mais

Hi, today we opened our Conversations tab in Hubspot to find that all the emails in it are gone. We did not delete these emails, as they seem to still be available if we go to Contacts and then click through each contact one by one. Somethin Leia mais