CONTEXT: We are integrarting an ecommerce site with Hubspot. When a customer buys a product in our site, using HS's API, we create a contact, associate a deal and a specific stage. WHAT WE NEED: We are creating an automation in HS. When the de read more
Hi @MArango7 ,
You're correct – when creating an internal email notification in a deal workflow, you can only use deal personalization tokens....read more
We are using the Round Robin Meeting tool. We need to assign as the contact owner, the user that the contact ends up having the meeting with, not the owner of the Round Robin calendar. I understand this is not possible in Hubspot. So we are trying read more
This is an old question - but using "Activity Assigned To" doesn't always work - especially if other activities are scheduled. I've found a beter opt...read more
Hi @vc16 ,
Out of the box, this is not possible. With Operations Hub Professional, you could populate your own custom "Previous record owner" ...read more
Hello, When in a deal, I would like to display more contact level custom properties on the contact section on the right hand side of a deal. Currently it appears that we can only display: name, title, email address and phone number and the onl read more
Hi @vc16 ,
You're correct, you can display 4 fields and freely choose two of them by following these steps: https://knowledge.hubspot.com/crm...read more
Hi, we are testing Hubspot CRM as a potential platform to move to. I encountered an unexpected issue with pasting an image from a Teams meeting during our recent call with a customer. When I paste an image into the body of the Log, I can no longer s read more
Hi @IMartin ,
The issue here might be copying images from OneNote straight into the meeting log – this might simply be an incompatibility issu...read more
Definition of Closed Contacts here = Contacts that are no longer with the Company or involved in the Deal Say if you do not wish to delete or lose any historical emails, notes and other forms of data with the "Closed" contacts. But you also don' read more
Hi @RandyC ,
I would typically advise using the lead status property. This can be modified to set the specific values you will need. While th...read more
Hi, Today we started having an issue where the contact owner is added to the meeting as an attendee it will not save. It will allow me to add the contact owner as an attendee but upon saving, it has removed the contact owner and only has the con read more
@DSalesTeam , this might simply be a bug then. Are you on a paid subscription and have access to customer support? (purple in-app widget, lower righ...read more
Hi, I've just had a new customer contact us using the contact us form on our site. They also opened a live chat. For some reason, this new customer's information has been automatically linked by Hubspot with an existing contact - who is a co read more
Hi @Winks13 ,
Hard to tell then, unfortunately, without being able to explore in your portal. It might be a bug. If you are on a paid subscrip...read more
I'm wondering if anyone knows/can figure out a way to limit meeting scheduling to Hubspot contacts only? As the meeting request form automatically creates a new contact if none matches the email address entered by the user, we end up with a lot of d read more
Hi @NWood95 ,
HubSpot forms don't support real-time email address lookup or validation, unfortunately, so there isn't any way to limit submiss...read more
Hello, we are trying out Hubspot CRM and have begun entering Tasks, and attaching them to contacts, companies and deals. However, we have not received any notifications or reminders for any them, and several tasks have gone past due. We are not read more
@karstenkoehler , your advice did the trick! We each disabled our notification settings, saved them (where prompted), and re-enabled them. As of ...read more
We are a b2b manufacturer and receive many leads from end users that we cannot fulfill directly. We pass them on to chosen customer companies that then install the product in a leads home. We need a way to associate it to the company we give it to a read more
Hi @rjonesSolaria ,
You could use existing or custom properties to "label" your contacts. That way you can exclude them from automated communi...read more