Hi there! I call clients from their records, and I have three issues; 1. Their is no way to change the default output so that it chooses my headphones automatically. 2. When changing the ouput device, my headset appears twice, I need to cho read more

Hey Community, Did you know that Sales Hub Professional recently introduced three new features : Playbooks Call transcription and Coaching Inbound calling Growing your business takes time, energy, and investment. What read more

Hi Team 👋 , I am trying to work out the most effective way to input lead qualification data into hubspot when the sales team are on the phone to a prospect. Currently we use a physical printed out form that the Sales team follow on the cal read more

Hey! I use a bluetooth earphone as my headset for making calls, but everytime I start a new call I have to change the audio of my speakers to my headset (in the call hub), because the default is another one. Does anybody know how to change t read more

Hello there, I have just started using HubSpot yesterday and am slowly finding my way around it. The functionality is impressive! I've created a few Company Records (I love how it automatically detects Contacts in the system and asks if I want to ad read more

Would it be possible to only record the rep's side of a phone conversation? UK laws mean that to record outbound sales calls we'd have to ask for consent, which is fine for scheduled calls, but not so great for unscheduled calls. Therefore if w read more

It is possible to use the call from browser option to conference call more than one contact in the CRM? We frequently need to include multiple people on the call and I would like to have that recording in Hubspot. Maybe it is possible to call f read more

If you tried to call a number in HubSpot and received an error about that number being blocked, please continue reading. If you have a different question, post here . HubSpot and our call provider flag certain numbers that have been used i read more

When viewing a company, Can we have a 'next' button to go to the next record - instead of having to back out and select the next company? When making calls, this would be an incredibly helpful feature!

Hi! When I make a call through the browser, the popup is way to long so I have to scroll down to get to the hang up button. Its not the end of the world, but it seems as though there is a lot of wasted white space. Here is the top I ha read more

Is there a way to change the default time that a task is due once it has been created? I've looked on these boards and it doesn't appear that there is, but that seems so short sighted. a task that's highlighted in red for bing late should elicit read more

Has anyone found a way to report on the number of calls attempted before the first call is connected? There is data out there that the average number of call attempts before connect is ___ but I'd like to see what that data is for my team. Thanks read more