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  • jennysowyrda on March 19, 2019
    36 Replies
    If you are having trouble registering your phone number, please read this post before posting your question. If you are unable to register a phone number with HubSpot, please see this document to verify whether your country number is supp...
    Community Manager
    April 13, 2021 09:15
    Hello @LBattistini , for Italy calls are only available for HubSpot Sales Hub and Service Hub users, as this article explains more : Suppor...
  • Jon-Eric1 on July 23, 2021
    1 Replies
    Looking to creat a call counter field (not in a report). Basically every time a sales call activity is made, to +1 to a numberic field in a workflow Here's the issues I'm running into: The Activity Date field is very limited as to how you can us...
    Community Manager
    July 26, 2021 08:59
    Hello @Jon-Eric1 , thank you for providing information about your goal, I will add some top experts to share their ideas, @madraynewm @Kevin-C a...
  • GarethMorc on June 22, 2021
    2 Replies
    Is there a way I can see which specific number I called and which number I called from in the call history entries? These details used to display before a recent update and were very useful, especially when you have multiple numbers for a single con...
    June 24, 2021 06:24
    Hi Pam, I just want to know the phone number I called. Did I use their mobile or their land line? The number called used to be in the circle in pic ...
  • OlisOnline on May 21, 2021
    2 Replies
    Hi. I'm presented with this question over and over: 1- Is it possible to call WhatsApp contacts via CRM with Hubspot + Whatsapp current Integration? I've been told by sales team, is not. 2- Is it possible to Call WhatsApp contacts via CRM...
    May 24, 2021 08:15
  • MichaBrauer on April 23, 2021
    1 Replies
    Hi there, couple of days ago I tried to call someone through the calling tool of HubSpot. I then received an error message saying "please check if the technical requirements for this tool are met" And I don't know how to fix it. So I need some ...
    Top Contributor | Diamond Partner
    April 26, 2021 05:12
    Hi @MichaBrauer , Can't exactyly say what causing this problem, but you can refer this article here. May be it will help you resolving the issue...
  • Jason_Card on April 02, 2021
    8 Replies
    I have been using Hubspot and calling using the call from phone option for 4 years and it worked perfectly. Recently there was a major update to the calling features within Hubspot mostly the UI. Ever since that update calling from the phone drops t...
    May 05, 2021 14:00
    I am having the same issue as the original post. Call feature immediatly hangs up when hubspot calls my number before connecting to clients
  • HSimpson on January 14, 2021
    1 Replies
    Can bookings made in hubspot, including phone bookings and follow ups be syncornised to personal work and phone calanders, rather than just showing on hubspot.
    HubSpot Product Team
    January 21, 2021 06:39
    Hey @HSimpson ! When scheduling a meeting in HubSpot, if you have your calendar connected to the Google or Outlook calendar integration, this ...
  • normanrichards1 on January 08, 2021
    1 Replies
    Is there any way out to integrate TextNow number in HubSpot CRM? Kindly let me know how to do that?
    Community Manager
    January 11, 2021 00:22
    Hi @normanrichards1 Thank you for reaching out. There doesn't seem to be any integration for this, however I want to share with you ...
  • RBertrand on December 17, 2020
    1 Replies
    Hi all, I am a Canadian doing business exclusively in Canada and I'm moving to Mexico for about 3 months in 2021. I will keep my current Canadian phone number while in Mexico, simply buying a "passport" with my phone company so I can use my plan...
    HubSpot Alumni
    January 05, 2021 01:32
    Hi @RBertrand , Thanks for reaching out. This might be depending on your subscription with HubSpot. It looks like you have access to HubS...
  • gholohan on November 20, 2020
    1 Replies
    Minor thing but annoying. Enter a phone number for a Contact on the Contact page in the About this contact section. Click Save button at the bottom of the page Then click the Call circle button ("Make a phone call"). ...
    HubSpot Alumni
    November 23, 2020 00:28
    Hi @gholohan , Thanks for reaching out. It looks like you have access to HubSpot Technical Support. As troubleshooting this further will involv...
  • yasha on September 16, 2020
    1 Replies
    I want to know how its possible to prevent all calls from being logged. Basically, I want to only manually log calls. Please help.
    HubSpot Alumni
    September 17, 2020 01:46
    Hi @yasha , Thanks for reaching out. Currently, this is not a functionality of the tool. If you would like to see this implemented in the f...
  • mattbtay on September 10, 2020
    1 Replies
    Looking for best practice advice - we have 3 sales people, so we want them to be able to call from hubspot using the built in calling tool, but they only have cell phones since we are all remote. putting in their personal phone number wouldn't be a ...
    HubSpot Moderator
    September 11, 2020 00:41
    Hi there @mattbtay , Thanks for your post. Definitely, Twillio could be a good option. Within our Hubspot calling tool, as explained in our...
  • katie_cort on September 09, 2020
    1 Replies
    Customer disabled call recording in Settings->Sales-Calling and it kept automatically recording calls. User cleared cache for the past 24 hours logged back in, and the calling stopped automatically recording. Remember to clear your cache each tim...
    Community Manager
    September 16, 2020 08:45
    Hello @katie_cort Thank you for sharing this tip with the Community! Kindly Pam
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