Wordpress chat not working

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New Contributor

Hello there!

I am hoping someone here can help me shine some light on my problem.

I am currently making the danish website: https://flexbil.dk/

 

I am trying to implement the livechat function on the website. But nothing is showing on the website?

I have implemented the chat code (tracking code), and everything seems to be in the header (<head>) just fine on every page. However, the chat still does not show up?

Can anybody possibly shine some light on my problem? (I do also have the hubspot plugin enabled)

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Community Manager

Hey @Bobsi 

 

I would like to share this article with you, I think it would be really useful for you Smiley Happy

 

As you mentioned, your page is hosted in Wordpress, therefore it would be necessary to install and use the HubSpot All-in-One Marketing - Forms, Pop-ups, Live Chat WordPress plugin. It will install the HubSpot tracking code on your WordPress site.

 

Could you please advise if you have installed the plugin?

 

Thank you

Sharon

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New Contributor

Hello. Thank you for the answer. 

 

I already had installed the plugin... But it seemed like that all that it took was a bit of time? The next day it was working fine... Which is very strange to me, but as long as it works im good :-)

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