Why does Templates>Analyze include numbers for non-templates?

Blink
Contributor

Sales Tools > Templates > Analyze

The data in the Top Users field includes all emails sent for a number of reps - one rep, in particular, doesn't "even know where templates" are but he is listed as a Top User with 209 sends this month.

0 Upvotes
2 Replies 2
roisinkirby
HubSpot Product Team

Hey @Blink - apologies for the delay? Is this still a mystery?

0 Upvotes
Blink
Contributor

The new Reports resolves this for me.