Sales Hub Tools

Gene1
Member

Tracking who opened email

SOLVE

I’m trying to find a way to see who, in a sequence, opened my emails and at this point, the only way to do that is to click on all contacts individually.  Going through all the contacts in the sequence every time an email goes out is extremely inefficient.  Hubspot knows that 19% of people opened my email, so there should be a way to see that in some type of report.  Any assistance would be appreciated.  

1 Accepted solution
dianalcont
Solution
Top Contributor | Diamond Partner
Top Contributor | Diamond Partner

Tracking who opened email

SOLVE

Hi @Gene1 

 

Try an active list - it won't be perfect but it might help the guess and check process:

 

Contact Property: Now in Sequence = TRUE

Contact Property: Recent sales email open date is [you choose what you want here]

 

Between date – can be used between enrollment period

Known – this might be good if they have only received sales emails from the sequence

After – date enrolled for someone who has been emailed before their enrollment

 

It won't tell you which one they opened but at the very least you have some idea of who they are. Then based on the open data you can optimize based on rates.

 

Hope this helps!

 

Best,

 

Diana

Did this post help solve your problem? Help the community and mark it as a solution.
Diana Contreras
Helping B2Bs grow faster with a systematic inbound marketing framework.
HubSpot Diamond Partner BadgeA Diamond Solutions Partner
Book 30 Minutes with Diana »

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1 Reply 1
dianalcont
Solution
Top Contributor | Diamond Partner
Top Contributor | Diamond Partner

Tracking who opened email

SOLVE

Hi @Gene1 

 

Try an active list - it won't be perfect but it might help the guess and check process:

 

Contact Property: Now in Sequence = TRUE

Contact Property: Recent sales email open date is [you choose what you want here]

 

Between date – can be used between enrollment period

Known – this might be good if they have only received sales emails from the sequence

After – date enrolled for someone who has been emailed before their enrollment

 

It won't tell you which one they opened but at the very least you have some idea of who they are. Then based on the open data you can optimize based on rates.

 

Hope this helps!

 

Best,

 

Diana

Did this post help solve your problem? Help the community and mark it as a solution.
Diana Contreras
Helping B2Bs grow faster with a systematic inbound marketing framework.
HubSpot Diamond Partner BadgeA Diamond Solutions Partner
Book 30 Minutes with Diana »