Tracking logged whatsapp messages

[LKelman]

Hi there,

My sale team logs all whatsapp messages into HubSpot, is it possible to do a report on the volume of logged whatsapps?

 

Thanks,

Liam

[TomM2 · Accepted solution]

Hey @LKelman you can report on this by using the "Activities" object within a custom report. If you create a custom report, choose "Activities" as the object you're reporting on, then you can filter your report for "activity type" is "whatsapp" and report on any of the activity properties you want! 

[LKelman]

thank you - perfect