Tracked emails not showing up in 'Notifications'

New Contributor

 

I recently sent out many emails from my email account (not thru Hubspot dashboard), with the proper bcc/tracking button but none of them showed up.  

Does anyone have this issue. And how to address?

 

Thank you

Dave

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HubSpot Product Team

Hey @DaveM1 when you say 'Not Showed Up' do you mean in your notification stream? It may be that these emails have not been opened/clicked yet. These are the only actions that would trigger the email displaying in your notification stream.

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New Contributor

Yes, in the Notification stream.  Then why do I receive many notifications for emails that are sent but unopened...

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New Contributor

Yes, in the Notification stream.  Yet I still receive many notifications for emails that are sent but unopened...JUst not all of them?

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Community Manager

Hey @DaveM1

 

Are you still experiencing this issue? Did the emails populate in your notification stream? 

 

Thank you,

Jenny


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