Template for Chat Messages?SOLVE
Oct 2, 2017 10:23 AM
Is there any kind of text shortcuts or template that I can use when talking with a customer on messager?
Some of the customer frequently ask the same questions and what I'm doing now is to copy and paste these frequent questions from a separate text editor - is this the recommended way to deal with it or there is any more efficient way to answer frequent questions on chat?
Hubspot Message dont have a similar feature Similar to Zendesk chat shortcuts?
Solved! Go to Solution.