Sales Hub Tools

BrooksNelson
Member

Super Admin Permission for Sequences

SOLVE

As an agency partner (provider employee), our role is to operate and manage HubSpot for our client. We build workflows to automate responses for form-fills and other related activities, but it makes zero sense that we can't build a sequence without having a Sales Hub seat.

In a world where the line between sales and marketing is continually getting blurrier, a Super Admin (especially provider employee) should be able to access Sequences. We obviously will not be doing any of the sales functions as a partner. However, it's critical that we can help the client by creating sequences so that Marketing and Sales can effectively collaborate.

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NGraham21
Solution
Participant

Super Admin Permission for Sequences

SOLVE

I ran into the same issue.  This might be helpful and was suggested to me.
https://offers.hubspot.com/partner-request-access-to-sales-hub-service-hub

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4 Replies 4
BrooksNelson
Member

Super Admin Permission for Sequences

SOLVE

Thanks so much. THIS is the answer I was looking for. I actually have done this for another client, but had forgotten about it. +1 for you!

deepikaverma
Top Contributor

Super Admin Permission for Sequences

SOLVE

Hi @BrooksNelson ,

Yep, its correct we need to have sales seat to set up a sequence. Sales hubs pro provide the 5 sales seats and for additional seats ad on we need to pay extra charges.
https://knowledge.hubspot.com/sequences/create-and-edit-sequences

I hope it helps!
Thank you!





BrooksNelson
Member

Super Admin Permission for Sequences

SOLVE
Thanks for the note. I’m aware of how it works. However, I don’t believe that it should be this way. An agency partner should not have to take up a seat in order to build a sequence.

As a super admin (provider employee), it would be appropriate to have the ability to build sequences without using a seat because we would obviously not be using the sequence ourselves. Other than trying to get the client to pay more money, what is the reasoning behind preventing this?
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NGraham21
Solution
Participant

Super Admin Permission for Sequences

SOLVE

I ran into the same issue.  This might be helpful and was suggested to me.
https://offers.hubspot.com/partner-request-access-to-sales-hub-service-hub

0 Upvotes