Super Admin Permission for Sequences

[BrooksNelson]

As an agency partner (provider employee), our role is to operate and manage HubSpot for our client. We build workflows to automate responses for form-fills and other related activities, but it makes zero sense that we can't build a sequence without having a Sales Hub seat.

In a world where the line between sales and marketing is continually getting blurrier, a Super Admin (especially provider employee) should be able to access Sequences. We obviously will not be doing any of the sales functions as a partner. However, it's critical that we can help the client by creating sequences so that Marketing and Sales can effectively collaborate.

[BrooksNelson]

Thanks so much. THIS is the answer I was looking for. I actually have done this for another client, but had forgotten about it. +1 for you!

[deepikaverma]

Hi @BrooksNelson ,

Yep, its correct we need to have sales seat to set up a sequence. Sales hubs pro provide the 5 sales seats and for additional seats ad on we need to pay extra charges.
https://knowledge.hubspot.com/sequences/create-and-edit-sequences

I hope it helps!
Thank you!

[BrooksNelson]

Thanks for the note. I’m aware of how it works. However, I don’t believe that it should be this way. An agency partner should not have to take up a seat in order to build a sequence.

As a super admin (provider employee), it would be appropriate to have the ability to build sequences without using a seat because we would obviously not be using the sequence ourselves. Other than trying to get the client to pay more money, what is the reasoning behind preventing this?

[NGraham21 · Accepted solution]

I ran into the same issue.  This might be helpful and was suggested to me.
https://offers.hubspot.com/partner-request-access-to-sales-hub-service-hub