Snippets not populating SOME personalization

[BHopper8]

I've made several snippets and the personalization of "Contact: First name" works just fine.

However, "Contact: Company name isn't". I've tried using the snippet on several contacts and the same problem happens.

The contact is associated to the company, for sure. 

Can someone suggest what might be the problem? 

[beeginman · Accepted solution]

Hi @BHopper8 !

I think the issue here is that you are trying to populate the Company Name from the Contact Object. 

HubSpot doesn't automatically populate from the Company Name from the Contact Object to the Company Object. 

When creating your Snippet, make sure you are selecting the Company Object type for the Company Name property. See the image below. 

Hope this helps! 

Brie