Set users as unavailable for chat
Sep 12, 2018 1:35 PM
How are we able to set users as unavailable for chat? It doesn't appear that there is any timeout for users away from their desk so we're showing as available when that is not the case (leading to a poor experience for those users)
I can't see how we can tell who is still showing as available and how to set them as unavailable. Can someone point me towards this?