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Sales mails and "via hscrmemail.com " - how to get rid of
SOLVEFeb 16, 2017 5:59 AM
Hallo,
my apology if asking repeated question, but how can one get rid of this "via hscrmemail.com" that shows every time when I as a sales user send email to anyone through HubSpot. I googled some instructions but there are only for marketing account.... I am confused.
Does my question make sense? Anyone could give advice?
Thank you.
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Accepted Solutions
Feb 17, 2017 9:38 AM
Hello @Peter_MD,
Emails will say "via hscrmemail.com" when a Sales user doen't have a Gmail or Outlook 365 account connected, because without a connected account, the email is sent using Hubspot email servers. If you connect a Gmail or Outlook 365 account, it will use your own email servers to send the email and will not contain the "via hscrmemail.com". Here are instructions on how to connect your inbox to Hubspot Sales.
Please let me know if you have any questions.
Brett
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