Reserving tour guides (Round Robin "light" workaround)SOLVE
Feb 16, 2021 1:58 PM
I am trying to configure the assignment of tour guides at a school. Presently we have a bunch of standing slots blocked out in the Admissions calendar so we know which guides are available each day (non-Hubspot users). The clients do not receive the calendar invites but rather the tour guides. Is there a way to link the preexisting events to a Hubspot contact from Google calendar?
Or inversely see who's available from Hubspot and link the to Google calendar from Hubspot? I would assume this would require configuring some kind of availability within Hubspot.
I do not believe that Round Robin is what I am looking for and either way, I only have the Starter version. Any workarounds that point me in the right direction would be most appreciated.
Solved! Go to Solution.
Feb 17, 2021 1:36 AM
Availability of meeting participants cannot be configured in HubSpot. HubSpot can only check the associated calendars of users. If a calendar is free at a certain time for a specific user, that slot will be shown as available in the meeting link.
That means that any availability would have to be managed outside of HubSpot.
Could you explain again who is booking whom in your case and how availability is managed currently?
If you want tour participants (or team managers) to be able to book a certain tour with the guides who are currently available, then all guides would have to have their own HubSpot user account, their own connected calendar (where they manage their own availability) and an assigned Sales hub seat.
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