Sales Hub Tools

HSmith90
Member

Reschedule a Meeting Form Not Fillable

SOLVE

Hi I have set up a Zoom Booking feature with Hubspot. The initial booking is fine, but when I click on the link to reschedule an appointment it will let me select a new date and time but then the contact form is unfillable, so the changes then can't be submitted. 

 

I found someone asking the same thing on an ideas post in 2023 but there were no replies. ThanksIMG_1870.JPG

1 Accepted solution
Lucila-Andimol
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Reschedule a Meeting Form Not Fillable

SOLVE

Hey @HSmith90 

this is the standard way of working for the reschedule option

why? because as the contact has already completed the information

they don't need to put everything again.

its better if the information is shown? probably, (this could be a good idea in the ideas forum)

but you can rest assured that this is how it works.

Hope this helps

María Lucila Abal | COO Andimol
HubSpot Expert, Community Champion & Certified Trainer (12+ years)

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2 Replies 2
Lucila-Andimol
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Reschedule a Meeting Form Not Fillable

SOLVE

Hey @HSmith90 

this is the standard way of working for the reschedule option

why? because as the contact has already completed the information

they don't need to put everything again.

its better if the information is shown? probably, (this could be a good idea in the ideas forum)

but you can rest assured that this is how it works.

Hope this helps

María Lucila Abal | COO Andimol
HubSpot Expert, Community Champion & Certified Trainer (12+ years)

Have questions? Get answers:

Get Premium Support

Did my post help answer your question? Mark this as a solution.

0 Upvotes
HSmith90
Member

Reschedule a Meeting Form Not Fillable

SOLVE

Thanks Maria, yes it would definitley be better if it showed up! 

0 Upvotes