Recorded Calls Playback

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amp
Occasional Contributor

Playback isn't very good. When you go to fast forward through a call the player often just STOPS.  You should be able to move through a recorded call with ease.  Make the slider button larger too.

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Community Manager

Hi there @amp I apologies for the lack of response here. 

 

I have passed this feedback on to our product team, but can you confirm if you are still experiencing this issue? If so, can you confirm whether you are using a mobile or softphone and if you can reproduce this issue on a different cel and/or wifi network. 

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