Sales Hub Tools

JABraze
Member

Quotes tool displays odd message instead of the quote preview

Today our quote building tools on Sales Hub started displaying a snippet of code instead of displaying the quote preview.

 

Instead of a preview of the quote the display is 

{
  "status": "error",
  "message": "You have reached your rate limit.",
  "errorType": "RATE_LIMIT",
  "correlationId": "",
  "policyName": "SECONDLY",
  "requestId": ""
}

We are unable to build new quotes in hubspot.

Does anyone know how to help?

Thank you. 

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1 Reply 1
JPanama
HubSpot Moderator
HubSpot Moderator

Quotes tool displays odd message instead of the quote preview

Hi @JABraze

 

Thanks for getting in touch. Are you still experiencing this issue? This shouldn't be happening, if it's still occuring could you drop me a DM or open a Support ticket so we can investigate? 

 

Best, 
Joe (HubSpot Moderator)

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