Problems with email hyperlinks


Hello everyone, I'm just getting started with Hubspot and I want to set up a Template that has links to both my company's phone number and the email address (mailto). I did it today, but both of them don't seem to work, the one with the phone number leads nowhere and the email leads to my homepage.


How can i fix this?


Thank you!

1 Reply 1
Not applicable

Hi @bentbilbao


In the templates area you can add links to web addresses, but because your telephone number and email address aren't website pages, this is likely why you're experiencing the issues. 


I would recommend setting up the links in your email signature by editing the HTML for the signature so that you can add the anchor tags. Here's an article which outlines the telephone number code. And here's an article from HubSpot about mailto links.