Predictive Texts for Meetings?
Nov 17, 2017 1:23 PM
Today when one of our sales people sent an email, she received a sort of predictive text with a link. When she clicked it, it asked if we wanted to set up a meeting with the customer. It caused some confusion - could the client see it? Was the meeting for her (the sales assistant) and the client? The sales rep (who was "Sending" the email) and the client? Etc. Through some detective work, we sorted it all out - but my real question is - what caused this predictive text? Is this something that is part of having the meetings feature tied into Outlook? Is it another one of the tools?
We would prefer to not have that option on - but if it would involve not using a tool, we'll deal with it. I'm attaching a screen shot so you can see what I mean.