One-time discount for line items

[AJohnsson]

Hi,

In the documentation it says we can add a one-time discount that applies to the order total, but this "button" doesn't exist in my environment (see attached screenshot). Has this option been removed?

[boydjk88 · Accepted solution]

@AJohnsson Is your screenshot taken from the Line Items tool? If so, I don't believe one-time discounts can be added there. However, once you go to build a quote, you should be able to add your one-time discount there.

[AJohnsson]

Thank you! I was indeed trying to do it from the line items tool. When I clicked through the quote the discount button showed up just like you said.

[Jigar_Thakker]

Hey @AJohnsson 

Have you enabled the discount codes on your portal?

Let me know if you have any follow-up questions.

If my post was helpful in addressing your query, Support the community by indicating it as the solution.

[rachel79]

Hi Jigar,

I'm having a similar problem as the above user.  I understand you can offer a one-time discount via Quote, but this doesn't affect the deal amount.  How do I get the deal to reflect the updated amount when I give a global $ discount in the quote?

Thanks!

Rachel