Jun 4, 2020 1:38 PM
Was wondering if it's possible to know when a contact downloads a document? I have not been able to find this information. Anyone know a workaround?
Mar 1, 2021 12:40 AM
Hi @Josh @ITMarketer @SN ,
We have recently launched our 2-min Intro Video, 1-page Intro, Demo video playlist and Slide Deck. These collectively show all features and screens in action.
You can check out the Analytics feature that shows number of downloads as well. We support email notifications as well (not shown in demos).
Thanks
Feb 24, 2021 3:39 AM - edited Mar 16, 2021 2:13 PM
Hi @ITMarketer @SN @Josh
We have recently designed CloudFiles as an enhancement over HubSpot documents that lets you track engagement on your files. You can know total analytics, views, downloads, page-by-page views and do ID validation to secure your documents. Moreover, you can do this all from your CRM in the context of deals/company/contacts.
If you like, you can try out CloudFiles from HubSpot Marketplace.
Thanks
Jun 11, 2020 10:54 PM
Jun 4, 2020 1:55 PM
Hi @ITMarketer,
I don't believe it's possible and I haven't found a great workaround.
If someone has, I'd love to hear it!
Josh