Sep 1, 2017 10:54 AM
I wanted to check in now that it is a new month. Have you received a new batch of notifications alloted to your portal?
If not, can you please send along screenshots of what you are seeing on your end?
Feb 17, 2021 4:24 AM
though it's an old discussion, we're facing an identical problem and I was wondering if you could help us out.
My team and I started using the free version on January and the counter didn't reset back since.
One member hit the 200 limit and can't see any notification.
HUB ID: 9207313
Feb 18, 2021 4:39 AM
Thank you for reaching out.
Among all users who hit the limit, is there only one having this issue or all of them? And this user hit the limit in January?
If yes, can you send me via DM the email address of this user?
Feb 18, 2021 9:00 AM
Hi @TiphaineCuisset ,
He hit the limit in February and he told me that he even counted the mails he sent from the 1st of February and they were way below 200. (He's the only member of our team who mails contacts regularly).
I'll dm you his email!
Thanks a lot,