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LMCarpetOne
Member

New Outlook Calendar isn't Syncing

SOLVE

Good morning, 

 

I have created a new calendar in Outlook with the email associated on my account, but it still isn't showing up as an option sync to. The calendar is connected as I am seeing the other calendars showing, but the one I want isn't showing up in the options. 

 

Thanks! 

Alexa 

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

New Outlook Calendar isn't Syncing

SOLVE

Hi @LMCarpetOne,

 

Calendar sync will only sync with a user's primary calendar. If a user has multiple calendars in Outlook or Google, HubSpot will only sync with the primary or default calendar, see also here.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

New Outlook Calendar isn't Syncing

SOLVE

Hi @LMCarpetOne,

 

Calendar sync will only sync with a user's primary calendar. If a user has multiple calendars in Outlook or Google, HubSpot will only sync with the primary or default calendar, see also here.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.