Messages notifications

EmpowermentInc
Member

Hello,

I have 3 notifications showing in my messages screen but when I click on it there is nothing there.  Is there a specific way to check message notifications that I'm missing somehow?

1 Reply 1
MayPascaud
HubSpot Alumni

Hi @EmpowermentInc, have you checked your "Closed" messages through the dropdown at the top left of your Messages tool? Indeed, it can be that notifications originate from these messages as well - if any of your closed messages are unread, they would still show up as notifications in the Messages dashboard. Let me know! -May

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