Meetings Links Not Working on iPhone

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New Contributor

I'd like to send a link to customers that will allow them to book a meeting with me. I have attached it to an email and sent it. When opened using an iphone (on wifi and off wifi) it loads a blank page. When opened with a desktop it loads the page. Is there something I can do on my end to fix it?

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Community Manager

Hey @michelpicard 

 

I tested what are you facing on my own iPhone and I am not able to reproduce this behavior. 

Could you please provide the following information:

 

  1. Which device are you using? 
  2. What OS version are you on (iOS 11)?
  3. A screen-recording of the issue 

Looking forward to hearing from you

 

Thank you

Sharon

 

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New Contributor

Thanks for the reply!

 

iPhone 

Software is up to date

I don't know how to attach a screen recording but it's exactly what you'd imagine: I open my email, click on the meeting link, it opens safari, but nothing loads, I try reloading the page but still nothing.

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Community Manager

Hey @michelpicard 

 

Could you please share your meeting link?

 

Thank you

Sharon 

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