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AM84
Member

Meeting not showing option to cancel or reschedule

SOLVE

Hello. I noticed that my reminder emails don't contain any reschedule or cancellation options. How do I make sure these are on? 

IMG_0483.jpeg

0 Upvotes
1 Accepted solution
Jnix284
Solution
Hall of Famer

Meeting not showing option to cancel or reschedule

SOLVE

Happy to help @AM84, you'll need to start by editing the meeting link settings, under overview, there is an option to toggle on the cancel and reschedule option:

Jnix284_0-1727379943913.png

 


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon

View solution in original post

3 Replies 3
Jnix284
Solution
Hall of Famer

Meeting not showing option to cancel or reschedule

SOLVE

Happy to help @AM84, you'll need to start by editing the meeting link settings, under overview, there is an option to toggle on the cancel and reschedule option:

Jnix284_0-1727379943913.png

 


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
AM84
Member

Meeting not showing option to cancel or reschedule

SOLVE
Hello, I can confirm this is enabled

0 Upvotes
Jnix284
Hall of Famer

Meeting not showing option to cancel or reschedule

SOLVE

@AM84 thank you for confirming, so it's one of two things:

 

1 - the meeting was booked before it was enabled, can you confirm that new bookings have the link?

 

2 - the toggle is on, but the text was removed from the description box. Can you see the links in the description box shown here?

Jnix284_0-1727441188434.png

 

If you don't see this text, try toggling the setting off, saving, and turning it back on to see if it adds it again.

 


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
0 Upvotes