Hello. I noticed that my reminder emails don't contain any reschedule or cancellation options. How do I make sure these are on?
1 Accepted solution
Happy to help @AM84, you'll need to start by editing the meeting link settings, under overview, there is an option to toggle on the cancel and reschedule option:
replies and solutions prior to May 2025 were as a member of the community and are not an official response as an employee of HubSpot
Happy to help @AM84, you'll need to start by editing the meeting link settings, under overview, there is an option to toggle on the cancel and reschedule option:
replies and solutions prior to May 2025 were as a member of the community and are not an official response as an employee of HubSpot
@AM84 thank you for confirming, so it's one of two things:
1 - the meeting was booked before it was enabled, can you confirm that new bookings have the link?
2 - the toggle is on, but the text was removed from the description box. Can you see the links in the description box shown here?
If you don't see this text, try toggling the setting off, saving, and turning it back on to see if it adds it again.
replies and solutions prior to May 2025 were as a member of the community and are not an official response as an employee of HubSpot
