Meeting Scheduler /w Microsoft Teams

[BBeerthuizen]

We have connected Microsoft Teams to Hubspot succesfully and are now in the process of creating links to schedule meetings with our sales staff. The initial meeting will always be done virtually, so I would like to include a Teams Meeting link in the Scheduler. When I try to select Microsoft Teams in 'add video conference link' the option is greyed out and I get the following notification: 'there are new permissions to accept before you can add teams. go to settings to accept the permissions'.

This is where we're stuck. All the permissions are fully enabled and Teams and Outlook are succesfully integrated. Who knows how to resolve this?

Thanks!

[karstenkoehler · Accepted solution]

Hi @BBeerthuizen,

Could you confirm that you have followed the steps from this article, especially the user mapping? https://knowledge.hubspot.com/integrations/connect-hubspot-and-microsoft-teams#map-your-hubspot-user...

Best regards